But.
Feedback is voluntary.
If you have a problem, feedback is not what you need.
The Resolution Centre is at the bottom of this page.
You have 30 days from delivery (or last estimated date for delivery) open a Dispute.
It is not necessary to leave feedback to get a refund.
It is not necessary (or advisable ) to close a Dispute to get a refund.
Also.
The only members who read feedback are your future buyers.
Those two namecalling Responses are not helping your credibility.