Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- The eBay Canada Community
- Answer Centre
- Buying on eBay
- Items stuck in the US.
Options
- Subscribe to RSS Feed
- Mark Question as New
- Mark Question as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
Items stuck in the US.
Options
- Subscribe to RSS Feed
- Mark Question as New
- Mark Question as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
on 11-22-2024 03:54 PM
Now that the Canada Post strike is dragging its first week (with no resolution in the horizon), I have four orders coming from the US that, unfortunately, didn't make it on time. And they have been left without any updates, over one week now.
Not sure if they are going to leave them there sitting, waiting for things to get back to normal here. But...if they are still in the US, why isn't eBay trying to find alternative carriers for the last mile leg of the delivery? Is it just to save money?
Any other Canadian buyers in the same boat?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-24-2024
08:02 PM
The eIS Hub is part of a Seller Protection program.
Once the shipment reaches the Hub, the seller is no longer responsible for delivery.
EIS takes the responsibility.
As a buyer, mark the last estimated date for delivery on your calendar.
Either it will arrive or not.
If it doesn't, you as a buyer are covered by eBay's Money Back Guarantee.
If you open a Claim, it would be paid by eBay/eIS, and not by your seller.
It looks like, if the item is delivered later, eIS does not want it returned. You keep it.
0
Helpful
Ask a Question
