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Seller not shipping the product

papita905
Community Member

I bought an iphone in ebay and paid in full at the same time. However the seller is not shipping the item nor replying to any messages, it is alot of money. What should i do now i am very scared. Will ebay return my money. Thanks 

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mjwl2006momcqueen
Community Member

If not ebay, then paypal will. 

 

When did you place the order? 

 

Has the Estimated Delivery Date passed? If so, open an Item Not Received case in the Resolution Centre.