Speedpak shipped to wrong country

owennnn
Community Member

OK so I have a problem, basically I ordered some ram sticks from a Chinese seller on July 18 and it was shipped through speedpak (which I generally had a good experience with thus far) and everything was going normally until July 25 where it says "Arrived at destination country" and the country listed was "GB," which I assume is Great Britain, far, far away from my country Canada. I'm pretty sure this is a mistake so I'm a little bit concerned about my package, as of now, August 1, there have been no updates on the location of the package. So should I wait or should I do something about this? My tracking number is EE10028150153730001030003F0N

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Answers (2)

Answers (2)

What is the last estimated date for delivery eBay gave you?

If that date has passed you have 30 days from the date to open a Not Received claim.

 

Although Chinese goods generally arrive in Canada on the West Coast, the world is round and it is possible that your seller decided to ship by way of the UK with eventual arrival in Montreal or Halifax, before moving on to you.

Watching tracking is a good way to increase anxiety, since the normal spoke and hub system doesn't necessarily make sense from outside.

(In this case, if the seller had 1000 orders from Europe and if they had 100 to North America of which 10 were to Canada, shipping a container to Europe first, then to the USA, and finally to Canada might actually be the most economic and efficient system. )

Maybe.

 

But check that estimated arrival date.

Mark it on your calendar.

And act quickly if it passes.

When I click on the link it says 'Arrived at destination hub'.  Hopefully it will be forwarded from there to you.