
07-20-2021 03:14 PM
07-20-2021 04:00 PM - edited 07-20-2021 04:00 PM
I used to refer to 1-800-ITS-LOST (feature 7) with past experiences for the featured company. They've improved in the recent times. It definitely helps to get to know the route driver and your expectations. Reading notes has NEVER been a strongsuit of theirs. Dealt with them off and on since early 80'ies.
-Lotz
PS. If you call the official toll line you can put specific requests on file. In situations where it gets really bad you can file an official report but best to use only as a last resort.
07-20-2021 04:21 PM
lol at stamps post. :😁
07-20-2021 04:24 PM
I ordered something from Costco a while back and when my husband got home he asked why there was a package in middle of the driveway. Apparently the UPS driver didn't feel like carrying it to the front porch and/or ringing the doorbell. It was heavy but it still isn't right to leave it in the driveway. I have no idea when it was delivered but I'm glad that it was still there when hubby got home.
07-21-2021 10:06 AM
I have mentioned this before
Years ago I was nearly bought out by a American Dealer. He left my Postcards my games and my Trains, about 800 plus items were sold.
We arranged for UPS to take these to Reno Nevada from Ontario.
UPS misplaced the stock for 4 plus months. They guaranteed me they had the items somewhere but were not sure where
Finally found them. They left Canada with it and first went to Seattle Washington to pick up some more items going to Reno. Parked the Van in their facility there to leave the next day. They left on time but took another Van and did not load my items on it. As a result my stock sat at their facility for 4 months and was found when they went to use that van again
The guy who bought these items used UPS all the time and had experienced delays before so he was pretty calm about it. The Other problem was UPS was not going to accept the payment means for it. They demanded payment upfront. My customer was paying for it had a massive account with them . He finally got ahold of The CEO at home had a heated conversation with him and problem solved. He threatened to cancel his account with them
My one and only experience with UPS Never again
That was just one part of the comedy of errors that occured with this shipment. Customs held it for a week before letting it go through. The Bank of Commerce lost the Cheque ( was never found) He finally cancelled the cheque and transfered the payment to my bank. After I had a go with Customs again trying to collect Duty Etc. My customer was paying all costs. They came at me and took about 3 weeks to get that worked out. They told me they could not sue me but if I did not pay but my name would be added to a list at the Border and was told if I tried to enter the US they could and would take Legal Action against me. Finally was able to get them to understand I was not the one paying it. Once my customer received their invoice it was paid within a hour
What Fun! I experienced a lot of stress and developed many gray hairs. Can laugh about it now but not at the time
weavers
07-21-2021 10:48 AM