05-22-2023 05:40 PM - edited 05-22-2023 05:43 PM
Hi everyone. I listed an item today and calculated shipping to the U.S. is not working. I have had several messages asking how much to ship to their state. All of my listings, past and present, have worked except this one. I contacted the online agent to no real avail. I have always used Canada Post shipping to both Canada and the US. Any suggestions? Thank you. You people are great!
05-22-2023 05:56 PM
05-22-2023 06:07 PM
@road_warrior.2008 wrote:Hi everyone. I listed an item today and calculated shipping to the U.S. is not working. I have had several messages asking how much to ship to their state. All of my listings, past and present, have worked except this one. I contacted the online agent to no real avail. I have always used Canada Post shipping to both Canada and the US. Any suggestions? Thank you. You people are great!
Have you tested the listing leaving weight blank and then choosing services? When you check options all should become available. (If your weight is over 2 Kg small packet air and tracked will not work for USA or Internationally.) Once you have chosen options you can update measurements. This is something a few of us discovered a short time ago as being an issue.
-Lotz
05-22-2023 09:49 PM
You may find this useful.
https://www.canadapost-postescanada.ca/cpc/en/tools/find-a-rate.page
Also.
Run a few tests yourself to see if your rates really are not turning up.
There is a scam where the 'buyer ' persuades the seller to accept Paypal directly, but in reality there is no PP account or payment.
The easiest zipcode to remember is 90210.
05-22-2023 11:12 PM
Are you using expedited USA? Ebays calculator won't work if the measurements are below Canada Post posted minimums. Make sure that each of the dimensions listed is at or more than 21cm x 14cm x .5cm. Note that the domestic minumums are lower than the US ones which is why the Canadian rates work.
05-23-2023 03:04 AM
And you are using metric right?
Canada Post went metric in 1974 and everything else is approximation.