Editing a store

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07-20-2022 10:36 PM
Anyone aware of current issues with editing a store and updating photos?
Error message as follows:
-Lotz
Re: Editing a store

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07-21-2022 12:51 PM
@lotzofuniquegoodies wrote:Anyone aware of current issues with editing a store and updating photos?
Error message as follows:
-Lotz
Any current know issues with store editing? Same error message this morning. One other seller I have spoken to is also unable to edit store photos.
-Lotzofuniquegoodies.
Re: Editing a store

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07-21-2022 01:56 PM
@lotzofuniquegoodies wrote:
@lotzofuniquegoodies wrote:
Anyone aware of current issues with editing a store and updating photos?
Error message as follows:
-Lotz
Any current know issues with store editing? Same error message this morning. One other seller I have spoken to is also unable to edit store photos.
-Lotzofuniquegoodies.
Hi @lotzofuniquegoodies! It does look like there is a known issue when members are trying to make edits to their eBay store. We have an open ticket for this and if members reach out to customer support here and make mention they are running into ALERT13978 they will be able to help resolve the issue.
Re: Editing a store

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07-21-2022 04:28 PM
devon@ebay wrote:
@lotzofuniquegoodies wrote:
@lotzofuniquegoodies wrote:Anyone aware of current issues with editing a store and updating photos?
Error message as follows:
-Lotz
Any current know issues with store editing? Same error message this morning. One other seller I have spoken to is also unable to edit store photos.
-Lotzofuniquegoodies.
Hi @lotzofuniquegoodies! It does look like there is a known issue when members are trying to make edits to their eBay store. We have an open ticket for this and if members reach out to customer support here and make mention they are running into ALERT13978 they will be able to help resolve the issue.
All they could tell me was it is a known issue they are working on. No idea when it will be resolved.
-Lotz

