Having connectivity issues?

[kalvin@ebay.com]

Hi everyone,

We're wondering if anyone is having any issues connecting to the eBay website using any products from Bell? If you're using any Turbo Hubs/sticks, please let me know here.

Thanks,

[wiilho]

Hi....yes, i am having some problems with ebay pages not connecting normally on my home network which uses Bell Turbo Hub.

see these topics for details:

http://community.ebay.ca/t5/Site-Issues/The-ebay-site-will-not-work-properly-for-me/m-p/163413#U1634...

http://community.ebay.ca/t5/Site-Issues/Mobile-internet-hubs-sticks-and-Ebay-site-issues/m-p/166963#...

thanks

[maxwar82]

The site seems to work fine overall, I am using a Linux computer as a router and Browsing on Windows 7.

However in the other problem thread I just started, part of my issues is that I cannot change the options in the "add remove shipping options"  popup.

In Firefox it will display the options but I cannot change them.

However I just tried In I.E and something else happens. The box for the popup appears but then It just load indefinitely and nothing happens.  Maybe this is somewhat linked to connectivity issues?

[threebears63too]

Hi Kalvin,

I am still having the same problems as previously reported. Using Bell Turbo Stick. Operating on Windows 7 browsing with Google Chrome and IE, I am going to try downloading Firefox as has been recommended by some posters, but honestly I don't think it is the browser, otherwise I think I would be having problems with all websites, but it is just ebay. Any suggestions from your tech department yet?

Thanks,

Heather 

[kalvin@ebay.com]

Hi everyone,

Sorry for the delay on this - we've had to source out the correct team for these issues. They've asked if there's anyone willing to help us figure this one out for further testing and validation. I unfortunately don't have access to either these products, so anyone willing to help us out can help move this along.

Please drop me an email if you can help out.

Thanks,

[kalvin@ebay.com]

---

kalvin@ebay.com wrote:

Hi everyone,

We're wondering if anyone is having any issues connecting to the eBay website using any products from Bell? If you're using any Turbo Hubs/sticks, please let me know here.

Thanks,

---

Hi everyone, 

I'm starting to get some traction on this - can someone please confirm that they're only having issues with eBay.ca and not eBay.com?

Thanks,

[wildcarver]

no bell products and having the same issue. neil

[wildcarver]

ebay.com works

[eyerave]

I have no bell products either and am having these issues also. Yes only having the issues with ebay.ca. ebay.com is OK.

[wildcarver]

ebay. ca still not working. 

[wildcarver]

still not working the way it should.  seems like google chrome has issues

[sprocket1962]

Yes, landing page "All Selling" not working. Links to "Messages" and others does work. Bell is my provider.

See attached screen cap.

[armbo_comics]

ebay canada has combining issues, this is hurtful to larger sellers...could they look into that maybe?

thank you

[hamsterstamps]

Is ebay.ca down for maintenance?   I can surf around and shop (and have had people buy from me) but I can't get to the login page for my ebay on my home computer.  I can get to customer support and community but My Ebay just kicks back to the main page....

[bestchoicebrand]

Not able to log in since yesterday from home computers....

[dove3ducks]

Checking auctions .....Thanks for update,have noticed counters show only sometimes .

[dove3ducks]

Having a member look into my 34 listings .Thanks

[3islanders]

Search etc. seems to work.

Can't send messages.  Keep getting "the connection was reset while the page was loading".  Several tries to get to inbox; can get reply box & compose, but can't send the message.  or maybe I have sent the seller 3 duplicate messages?

Not using Turbo anything.  Bell Aliant is internet provider but that's not what you're looking for, is it?

Can't message through .ca, .com, OR .co.uk, on either IE or FF.

[pjcdn2005]

I had the same problem this afternoon but I just tried it again and it worked.

[izzame]

Having same issues as mentioned including currency. It is taking me up to 1 hour to get 3 listings done. It also "hangs" on photo loading and you have to start all over again.

Using Safari and Rogers as provider.

Thanks