How to make my userpic show on the forums?

[rosepeak]

I already have a userpic uploaded to my regular ebay profile but it's not showing up on my forum profile. How do I make it show? Thanks in advance!

[lotzofuniquegoodies]

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@rosepeak wrote:

I already have a userpic uploaded to my regular ebay profile but it's not showing up on my forum profile. How do I make it show? Thanks in advance!

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Icon photo is added using Icon at top right of page with the my settings tab. 

-Lotz

[rosepeak]

Thank you, I did go to My Settings, but where to go from there? I clicked on all the headings and subheadings but nowhere does it allow me to add an icon.

[lotzofuniquegoodies]

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@rosepeak wrote:

Thank you, I did go to My Settings, but where to go from there? I clicked on all the headings and subheadings but nowhere does it allow me to add an icon.

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See post 4. It could be either an image size issue or a possible glitch with ebay. I believe used to be within the above settings tab.

profile picture is broken - The eBay Canada Community

-Lotz

[rocketscollectibles · Accepted solution]

The site is broken. Mine disapear and come back by itself non stop for no reason since a week or two

I don't think we have anything to do to add our picture in here, i never did. It just match automatically with the one we use on ebay

[tyler@ebay]

Howdy @rosepeak  - this is an ongoing technical issue we are having with the Community Forums (mine disappears a few times a week as well). There's nothing that you need to do, the system will catch up eventually and make sure your profile photo is visible. 

If you wanted to manually upload it as well you can do that too! Steps follow:

Click on your profile photo in the upper right corner (if your photo is missing the default will be a blue image), then select 'My Profile'

On your profile page click on the pencil icon to the right of your current profile image. 

You will then be taken through the image upload flow, and it will get posted after you hit save!

However, to reiterate, the profile photo display issue is a known tech ticket we have with Khoros. While they're still working on correcting the issue, you'll see your profile photo disappear and reappear intermittently. 

Thanks!