Shipping policy can no longer be replaced

[estatemaster12]

It is not currently popular to assign a different shipping policy for an existing listing, including brand-new listings, buy-it-now listings, and the "sell similar" editor.

The drop down list in "Shipping policy" simply doesn't get populated.

We use "sell similar" A LOT when creating new listings, so the fact that we're stuck with the same shipping policy and can't adjust the postage means that we can no longer use this functionality.

[estatemaster12]

Oh, one addition, even when I create a new listing entirely from scratch, I only get 1 shipping policy in the drop-down, even though all shipping policies still exist in the ebay account under "business policies"... do I guess we can't add any products at all for now.

[lotzofuniquegoodies]

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@estatemaster12 wrote:

It is not currently popular to assign a different shipping policy for an existing listing, including brand-new listings, buy-it-now listings, and the "sell similar" editor.

The drop down list in "Shipping policy" simply doesn't get populated.

We use "sell similar" A LOT when creating new listings, so the fact that we're stuck with the same shipping policy and can't adjust the postage means that we can no longer use this functionality.

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@estatemaster12 

devon@ebay  Are you aware of any current known issues with Business Policies? I believe someone else made a similar report a few days ago. Thanks.

[flipistics]

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@estatemaster12 wrote:

Oh, one addition, even when I create a new listing entirely from scratch, I only get 1 shipping policy in the drop-down, even though all shipping policies still exist in the ebay account under "business policies"... do I guess we can't add any products at all for now.

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Try opening eBay in private browsing / incognito / etc mode on your browser. If it works there, the problem is on your end. If it doesn't, then the problem is likely on eBay's end.

[devon@ebay]

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@lotzofuniquegoodies wrote:

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@estatemaster12 wrote:

It is not currently popular to assign a different shipping policy for an existing listing, including brand-new listings, buy-it-now listings, and the "sell similar" editor.

The drop down list in "Shipping policy" simply doesn't get populated.

We use "sell similar" A LOT when creating new listings, so the fact that we're stuck with the same shipping policy and can't adjust the postage means that we can no longer use this functionality.

---

@estatemaster12 

devon@ebay  Are you aware of any current known issues with Business Policies? I believe someone else made a similar report a few days ago. Thanks.

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Hi @lotzofuniquegoodies! This was a known issue that has had a fix that was rolled out late yesterday. Please let me know if yourself or others are still running into this.  

[msau4301]

I've done up a few listings today and had no problem choosing or updating my Shipping Policies.

[raanana]

Same problem for quite a while.It's pain to make changes .Used to be perfectly fine sysyem,that worked for ages,now complicated and time consuming.Tried to change shipping costs for  all existing listing after recent Canada Post 25% hike ,but it is to much work with constant error messages.Really  disappointing (((