Tech issues. Links to check sellers items not working on PC.

devon@ebay 

Just spotted this issue today. The links to check a sellers store listings are not working.

 

https://www.ebay.ca/sch/i.html?_ssn=lotzofuniquegoodies&store_name=cmenterprizes1&_oac=1&_trksid=p44...

lotzofuniquegoodies_0-1718402131651.png

 

Same results using link in discussion area. 

http://www.ebay.ca/sch/lotzofuniquegoodies/m.html?_nkw=&_armrs=1&_from=&_ipg

lotzofuniquegoodies_2-1718402765637.png

 

In both cases you just get a blank screen. No hovering that it is searching for destination. From other sellers testing app appears to be working fine. Clearing cache and cookies still gives same lack of results. Visit store works fine but not applicable for sellers without stores so they would be in the lurch. Same non results when testing a non store. 

 

Nothing noted in current alerts on dot com. There appears to be no info on closed/resolved tech issues any long. And dot ca does not have a similar view or known open or closed issues. 

 

Note: Above links load fine by substituting  com vs ca

 

-Lotzofunquegoodies

 

@flipistics 

 

Message 1 of 30
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Re: Tech issues. Links to check sellers items not working on PC.

Same issue. At least I am not the only one with this problem.

 

Message 21 of 30
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Re: Tech issues. Links to check sellers items not working on PC.

Once I get a free chance I will ... I think i'll have to wait until tomororw though because i'm home so late tonight and not sure how late the Facebook help goes for. Last time I contacted them they didn't really want to help me for some reason. I've been trying to get my contact us page fixed for over a year and noone fixed it. By the way Ebay.ca is still messed up the same way and has been like that since Thursday night or early Friday

 

thanks

-Bill

Message 22 of 30
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Re: Tech issues. Links to check sellers items not working on PC.


@gauld wrote:

Once I get a free chance I will ... I think i'll have to wait until tomororw though because i'm home so late tonight and not sure how late the Facebook help goes for. Last time I contacted them they didn't really want to help me for some reason. I've been trying to get my contact us page fixed for over a year and noone fixed it. By the way Ebay.ca is still messed up the same way and has been like that since Thursday night or early Friday

 

thanks

-Bill


@gauld 

 

From my experiences with facebook help responses are erradic at best. You can report it to regular help desk. They are 24 hrs and will pass it along and get it more priority with more reports. 

Message 23 of 30
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Re: Tech issues. Links to check sellers items not working on PC.


@lotzofuniquegoodies wrote:

devon@ebay 

Just spotted this issue today. The links to check a sellers store listings are not working.

 

https://www.ebay.ca/sch/i.html?_ssn=lotzofuniquegoodies&store_name=cmenterprizes1&_oac=1&_trksid=p44...

lotzofuniquegoodies_0-1718402131651.png

 

Same results using link in discussion area. 

http://www.ebay.ca/sch/lotzofuniquegoodies/m.html?_nkw=&_armrs=1&_from=&_ipg

lotzofuniquegoodies_2-1718402765637.png

 

In both cases you just get a blank screen. No hovering that it is searching for destination. From other sellers testing app appears to be working fine. Clearing cache and cookies still gives same lack of results. Visit store works fine but not applicable for sellers without stores so they would be in the lurch. Same non results when testing a non store. 

 

Nothing noted in current alerts on dot com. There appears to be no info on closed/resolved tech issues any long. And dot ca does not have a similar view or known open or closed issues. 

 

Note: Above links load fine by substituting  com vs ca

 

-Lotzofunquegoodies

 

@flipistics 

 


devon@ebay 

 

As an FYI Mario, Kenneth and Marco have to date responded to my original message via Facebook. It is being looked into. One of the messages I received suggested checking the eBay status page(ca). In rechecking now that still is NOT updated to advise of this current issue for Canadian users. 

 

Unfortunately issues like this require immediate attention. Waiting over the weekend just doesn't work. 

 

-Lotz

Message 24 of 30
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Re: Tech issues. Links to check sellers items not working on PC.

@gauld 

@roadie16 

@flipistics 

@msau4301 

@raanana 

@ricarmic

 

Recent update from eBay for Business: 6/17   11:25 am MST

 

 but as suggested before, I'd try and talk them into independently reporting the issue. The more examples we have, the better we'll be able to assess the issue and resolve it. We are able to reproduce this on our end, and have forwarded the issue to our product development team for investigation. That's not much of an update, but we've moved on to the investigation phase.

 

My account is being used as one of the "test subjects" for this issue. 

 

Just did a reverse test from dot com. The link below appears to also be not fuctioning correctly. (inactive). Clicking on any items causes the add to cart come up. If you click on view details it brings you to the items full description.

 

When I tested using dot ca clicking on any item brings you directly to the item details. 

lotzofuniquegoodies_0-1718645513949.png

Is anyone else getting similar results? Is this how it has always worked. The procedures should mirror eachother on both sites!!

 

-Lotz

Message 25 of 30
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Re: Tech issues. Links to check sellers items not working on PC.


@lotzofuniquegoodies wrote:

@gauld 

@roadie16 

@flipistics 

@msau4301 

@raanana 

@ricarmic

 

Recent update from eBay for Business: 6/17   11:25 am MST

 

 but as suggested before, I'd try and talk them into independently reporting the issue. The more examples we have, the better we'll be able to assess the issue and resolve it. We are able to reproduce this on our end, and have forwarded the issue to our product development team for investigation. That's not much of an update, but we've moved on to the investigation phase.

 

My account is being used as one of the "test subjects" for this issue. 

 

Just did a reverse test from dot com. The link below appears to also be not fuctioning correctly. (inactive). Clicking on any items causes the add to cart come up. If you click on view details it brings you to the items full description.

 

When I tested using dot ca clicking on any item brings you directly to the item details. 

lotzofuniquegoodies_0-1718645513949.png

Is anyone else getting similar results? Is this how it has always worked. The procedures should mirror eachother on both sites!!

 

-Lotz


FYI one and all. It appears to have been fixed. Tested all previous mentioned links and no white screens returned. 🎉🎏🎊🍹

 

If anyone sees it still happening please send my way and will forward back to Facebook for Business to investigate. Thanks. 

Message 26 of 30
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Re: Tech issues. Links to check sellers items not working on PC.

This morning everything seems to be okay again!! No blank screens, see sellers other items showing with no blank white screens! Hurray (hopefully stays) 🤞

Message 27 of 30
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Re: Tech issues. Links to check sellers items not working on PC.


@msau4301 wrote:

This morning everything seems to be okay again!! No blank screens, see sellers other items showing with no blank white screens! Hurray (hopefully stays) 🤞


@msau4301 

Yup. All good here too. Unfortunately while the system was in limbo, no sales. 

Message 28 of 30
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Re: Tech issues. Links to check sellers items not working on PC.

all good, but as I was not available over the past several days and had set up "Time Away" for the few listings that were still active on eBay, the issue was not  something that directly concerned me.

Message 29 of 30
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Re: Tech issues. Links to check sellers items not working on PC.


@mrdutch1001 wrote:

all good, but as I was not available over the past several days and had set up "Time Away" for the few listings that were still active on eBay, the issue was not  something that directly concerned me.


@mrdutch1001 

Unfortunately from a Canadian seller perspective, who was not shut down, both store and standalone, buying/researching using a PC made eBay pretty much dead in the water for +72 hours. They were unable to check newly listed or recently sold (no access to sort options). Not helpful when links work only some of the time or for the folks that still rely on a pc. According to eBay's Status page everything was running perfectly.

 

-Lotz

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