Unable to do an advanced search

c-yag
Community Member

I get an error message whenI use the advanced search options--see below. I load up a search every day and yesterday it worked and today I can't do my search to yield any results. I can do a general search from a previously loaded page or from a new eBay page but as soon as I try to customize my search the same way I do every day I get this message. The eBay connection and the internet are fine and I have restarted my computer. Thanks for any help you can give.

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ERR_NAME_NOT_RESOLVED
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Re: Unable to do an advanced search

I think this is related to my own post this afternoon about not being able to sort specifice ebay seller stores.

I am also getting Server Not Found errors. Just tried an advanced search and the same problem occurred!

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Re: Unable to do an advanced search

tyler@ebay
Community Member

Hi @c-yag & @back2paul - there's an ongoing technical issue with the advanced search section leading to 'page not found' errors, but nothing that matches exactly what you're both reporting. If this is still occurring would it be possible to post a screenshot?  That will help me get it reported further. 

 

Thanks!

Tyler,
eBay
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Re: Unable to do an advanced search

Hi Tyler

 

I called eBay CS about the problem I was having on July 1 and was told that ebay was doing "maintenance" on a numer of sites including eBay.ca. They said that site would be back to normal that evening and it was.

No issues since.

 

Hope this helps.

 

Paul

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