Unable to leave feedback as a seller

Are any other sellers having issues leaving feedback? I am unable to leave feedback since last night, so far its only 2 orders. See picture.

 

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Message 1 of 25
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24 REPLIES 24

Re: Unable to leave feedback as a seller

Yes, it works when you click items individually, however the pre-saved sentences are unavailable and you have to do each item separately insted of doing them in bulk (we process up to 50 items per order so it makes a BIG difference being able to apply feedback in bulk and use pre-saved sentences)... or did you find a way to apply feedback in bulk?

Message 21 of 25
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Re: Unable to leave feedback as a seller

I had 2 orders today hat had multiple items, both times the feedback window worked as it should. Hopefully it gets resolved for everyone soon.

Message 22 of 25
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Re: Unable to leave feedback as a seller

Update:

FIXED when you call the function from https://www.ebay.ca/sh/ord/

NOT FIXED when you call the function from inside an order

Message 23 of 25
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Re: Unable to leave feedback as a seller

I'm having the same issue, maybe because it's from a separate year?
Message 24 of 25
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Re: Unable to leave feedback as a seller

Do you mean that its from 2021? If the transaction was less than 60 days you should still be able to leave feedback.  Try going to your feedback page, scroll to the bottom and click on 'leave feedback'  to see if that transaction comes up.

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