Community & eBay Site Issues

Expedited Lite weight update

Hi,Anyone knows when the maximum weight for Expedited Lite will be updated to 250 grams as announced on Dec. 08? No date was specified in the announcement and there is still no weight update.

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Resolved! Do NOT ENROLL in eBay International Program THEY HIDE COSTS

26 year seller on ebay. Stupidity without researching fees, I enrolled in eBay International Shipping program. I should have known better. Always read fine print. Except eBAY DOES NOT PUT FEES AND COSTS involved in its eBay international shipping pro...

Your eIS experiences to date - Unofficial survey

For anyone enrolled how has your experience been to date?Many/any questions asking about the status of their shipment?Were the processed promptly from Miss. hub?Did item arrive in window stated?Have you received feedback from buyers? What were their ...

For anyone waiting to be opted back in to eIS program or for first invite

This is the follow up I received for message sent last month. In one of my last chats with eBay CS I was advised quarterly. Please accept below with grain of salt and applicable patience required. I understand you have some concerns regarding enrollm...

EIS: Does not ship to United States (Even though I am opted into EIS program on EBAY.CA

I have noticed that about 300 of my 680 listings are not being offered to ship to the USA with Ebay international shipping. (I have opted into the EIS, I have one business policy, where I ship domestically in Canada with standard shipping flat rate $...

Resolved! Ebay international shipping program in Canada

Good Day All! On October 1st Ebay international shipping program is not available for Canadian Sellers. I have been using the program for about 1 week now, and find it ok, with some a couple of issues, which needed to be resolved. First, when shippin...

Resolved! Listing Templates

Anyone recently attempt to create a new listing using Templates and discovered their templates MIA? I had a dozen created over time. This morning they are nowhere to be found. eBay doing more housecleaning in the dark of night?

closed return by mistake

I want to return this item but I, by mistake , canceled the return, how do I open it?I have emailed Customer service with no response do you have a phone number for e-bay Canada

Can not duplicate inventory items

In my Manage Inventory when I go to Listing Templates I can not get any of my templates to Duplicate using the Duplicate as setting. I had this problem last month and it was fixed however the problem has once again returned. Anyone else have this pro...

Discrepancy with eBay Label charges issue

i've posted about this in past but opening a new discussion on the issue for anyone having a similar problem. If you have been creating labels recently (possibly goes back as far as mid October..maybe further) and entered correct accurate measurement...

Canada Post Expedited Lite

I charge the buyers $6.55 to $7.55 on my listing using (Canada Post Expedited Lite) for a sports card. This Morning I sold a card and the normal price for shipping is $7.55 Canada Post Expedited Lite. I went to buy a shipping label and the price is n...

Trying to contact eBay customer service.

This is what happened when I tried to contact customer service. I wrote out my complaint and clicked send and it wouldn't send. Instead a message popped up saying I must provide the correct information in the highlighted field and sorry you must ente...

Third Level Store Categories Are Not Visible SR#1-500536575579

I reported this issue to eBay this morning: Level 3 Store Sub-categories are not showing up in active or unsold listings. Makes it hiuhly difficult to edit or re-list items. Reporting the issue took more time than it should have - had to go through t...

Ebay canada post lite rates have increased

A buyer purchased an item from me on Saturday $7 shipping this past weekend and then Monday Dec 1, I go to purchase a shipping label it will cost me $10.44. There doesn't seem to be any tiers for the package weight anymore, just 0 to 200 gram. Has th...

Arrived at USPS Regional Facility CAROL STREAM IL DISTRIBUTION CENTER, 60199

Arrived at USPS Regional Facility CAROL STREAM IL DISTRIBUTION CENTER, 60199 Aug 14, 2025 Item stuck at eBay shipping hub Carol Stream IllinoisI live in Canada and purchased item from a US seller. According to the tracking, # that was given, it's tel...

Resolved! Enrolled in Ebay international shipping program, but I don't see it in my listing.

I read about the Ebay international shipping program, and I realize I have to be on Ebay.CA in order to use it (I usually list on the .com US site). Anyhow I filled out my listing as usual, but when it came to the international shipping section, all ...

Free 4 day shipping placed on all my auctions

I have had Free 4 day delivery placed on all of my free shipping auctions. There is no way my items will arrive by lettermail in 4 days. My other store says 2 day delivery!!! One letter I sent in September still has not arrived in Ontario because let...

Resolved! Highlighted 2 day delivery on listing

Hi,We have tried looking everywhere to change this as we think is is misleading (No way we can deliver in 2 days) We know it means 2 days handling time but still believe it is misleading to any buyers. Thoughts?Thanks

Pictures not loading

Pictures are not loading on eBay.ca or eBay.com. Anybody else having this issue?

Resolved! listings aren't showing up

I recently posted around 50 listings and none of them are showing up they say there active but there not even if some one seached for them i also if i copy and paste the title of the listing and it still doesnt show what do i do i cant make contact w...

Resolved! Buyer Selected Shipping Not Available?

I'm having an issue when getting a label; there's no option available for what the buyer selected. This is the second time this has happened internationally. Once in China, and now in Norway. But I've had tons of orders where there were no issues in ...

ITEM ORIGIN

Hello to all, hope this will reach developement team at EBAY... i am trying to BATCH EDIT all my listing (more than 1900 different item) to include ITEM ORIGIN, but they told me that it is not possible to do that and that i have to edit each one by o...

stop ebay sending emails

How to get ebay from sending emails to me with info on my purchases that my family can see. They are gifts.

Resolved! when will Ebay Canada reactivate Canada Post

when will Ebay Canada reactivate Canada Post now

Canada Post Strike

Canada Post is back to work effective October 11 albeit with rotating strikes which means the mail will be moving again, but with delays, on Tuesday. Why can't sellers choose Canada Post as a shipping option and print parcel labels?

I cannot purchase and print UPS shipping labels!

I'm entering all the package info, shipping within Canada, then it gives me an error message every time I try to print a label! Very frustrating.....anyone else having this issue? It just says try again later...

News on eBay international in Canada?

Title. Any news or updates? Is it still happening this month? Looking forward to it. Thanks!

Listing tool issues

Is anyone else currently having issues with the eBay listing tool? In process of trying to edit a group of listings. Keep getting the following error message. Well, this is embarrassing.We're sorry, but the listing tool isn't working right this secon...

UNPAID PURCHASE NOW IN LIMBO

A buyer aparently clicked to buy one of my items but did not pay. I tried to relist the item, but a message popped up saying that it appeared to be a duplicate listing. The original listing has a sold sign on it and now the item can't be purchased. I...