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Forum Posts
Printing Purchase Invoice
When viewing "Order Details" for a purchase, you have the option to "Print" it as a "Printer Friendly Page". This must mean uses almost no ink, but a huge waste of paper! If they could only make the print size a little smaller, it would completely di...
No sorting menu in search results in Firefox with vendor name
Hi,Using Firefox 97.0.2 on a Mac.If I want the items from a saved sellers, I get the listing but no Sort Menu or View Menu on the top right.If I do a simple search without a seller name involved, I see the menus.I get the same behavior in Chrome but ...
Canada Search option
Somehow ebay no longer has the " Canada ony " in the search filters on ebay.ca , so as far as I can tell there is no way to find listings from only canadaAlso there seems to be no way toinform ebay of this ... no email...the phone number does not rea...
"Ask Seller for Total" is on computers but not phones or tablets, why?
It is a simple 4 word statement that is on computers when you put any number of items in your shopping cart. That way, when a customer buys multiple items from me they do not get charged mulitple shipping fees. Most people are on Phones these days an...
Access to older sold listings
Is there some way to get back to my sold listings from more than 90 days ago? I sent a package to US through Chitchats and when it was not delivered (Out for delivery but no delivery scan and buyer did not receive) I raised a claim. Followed all thei...
Order cancelations
My last three orders were canceled by sellers. Three diferent sellers. All three claiming unable to shipp My order. Yet their final statement claims "Buyer asked to cancel order". This is not true. However, order placed on another shopping web was pl...
eBay Calculated Shipping Tool
As mentioned in the past (at nauseum) eBay's calculated STILL has had a long running issue with certain(narrower items) when the minimum measurements used(by seller) is in conflict with eBay's Postage Calculator. Test Item: Millen M10-0105 NIB Curren...
Resolved! Book search is broken
I am having issues with the book category and it no longer allows me to narrow my search into categories such as fiction ,scifi,fantasy adventure or any other genre in the fiction section and this is the same in nonfiction or any other category .I ca...
eBay message from another user who didn't win the item requesting to change the shipping address
I know the message is a fake, since it was not sent from the actual buyer. But we as sellers have no way of reporting these messages to eBay to have them dealt with. I wonder how many new sellers get caught by this scam!!
Resolved! EBay winter update ERROR! Gliches city.
So received to mail from ebay Canada about the winter 2022 updates. Once again a glitch in your system! This is what I get; We looked everywhere.Looks like this page is missing. If you still need help, visit our help pages.Seriously fix your site. Ba...
Sort option
The sort option on my selling page won't open so I can see my watchers
Unsolicited items showing up in my watch list
Why is this happening? Almost every day I find items in my watch list that I didn't add to the list. Is there a way to stop this? I'll be closing my account asap if not. Thanks.
Error "Oops, something went wrong while processing your request." while changing username.
I have been getting this error message for the past few weeks now when trying to change my username. I've spoken to over a dozen customer support employees about this issue and not one of them was able to solve this problem.I have also opened up a ti...
Unable to leave feedback as a seller
Are any other sellers having issues leaving feedback? I am unable to leave feedback since last night, so far its only 2 orders. See picture.
Search and how it works NOW!!
tyler@ebay I'm in the process of listing an antique book so I did a quick search and saw some very "interesting" results. Search terms I used were as follows: "vintage edition vanity fair nelson""vintage edition vanity fair nelson book" . Another sel...
Item was delivered but the link from Canada Post update, states that it was not? Thank you!
Item had been delivered and the buyer has left reviews, I have been paid, but the link from Canada Post states, that it is not out for delivery and gave a date of Jan.27/22. What now??? How is this fixed?? Thanx !
Relist and Sell Similar Option
Anyone having issues currently using either of the above features? When I try Sell similiar and modify it will not completely send. It does create a draft but that too is unable to send to ebay. Just get the dreaded spinning wheel. -Lotz
Resolved! Listing Today. US & Int = "Shipping cost cannot be calculated. Please enter a valid postal code."?
Hi. All of the sudden I'm getting this error msg on new listings I'm putting up. "Shipping cost cannot be calculated. Please enter a valid postal code. It comes up when USA or Int buyers check the calculated shipping costs. the cost of course doesn't...
Resolved! Shippo Logon Jan 20,2022 10:50 AM MTN
Just a headsup for anyone trying to process packages (Jan 20, 2022) using Shippo. There are currently ongoing issues they are working on to resolve. Status page shows up to date details. Degraded Web PerformanceWe are currently experiencing issues wi...
why is ebay so slow last few months? takes 90 sec to 2 min to load one page!?
on my ebay seller page, takes forever! so frustrating, no viruses on my pc. I run Mozilla and Windows 10 home 64 bit. Been so slow last few months.
Items with quantities selling glitch
Sold an item earlier this evening(Rewind). Interesting glitch displayed. Original item listing was for 3 units. Listing page shows 2 items sold in the last hour. Click on the details and only 1 has sold. Screenshots attached. (None have ever sold in ...
ENDLESS requests to "sign in" when already signed into the site!!
Customer sends a question, you go to answer it, asks you to sign in again.Customer from another country sends a question, try to respond to it, Ebay dumpsyou into that country's site, you have to sign in again, even though you NEVER LEFT Ebay.Oh, and...
Send a message
tyler@ebay In attempting to respond directly with followup to the weekly discussion you no longer have the "Send a message" link attached to your name. If I try sending directly from send a message, your name is not available. -Lotz
Resolved! Item disappeared from purchase history?
So an item I purchased in July is no longer showing up in my purchase history. It is as if it has vanished even though the estimated delivery time still has a couple days left. It's a good thing I keep all my ebay emails until I receive my stuff beca...
Resolved! Can we get notifications from the Community here? Also can we access it from the app?
Hello,I just wondered if there was a way to get notifications from the community if someone replies/asks a question etc. I always get emails and/or notifications when selling or buying but never from the Community.A few times someone has asked a ques...
Manage payment and SIN
Hello tyler@ebay: On several occasions you mentioned that the Canadian Sin number is not required to apply for managed payment, but if I do not give it to Ebay the application does not allow me to continue and submit. What can be done?
Privacy Information Request - Passport of Driver's License??
I recently received a request from eBay for personal information which has nothing to do with selling, specifically my driver's license or passport. Since eBay already has my banking and credit card information, and I've had an account for 11 years, ...
App changes
Here we go again! There must be someone at eBay whose job it is to come up with ways to make things more difficult for everyone. It's the only way I can think of for there to be so many useless changes that are of no benefit to anyone and simply make...
"Jump to first unread post in a topic" not working on Community forums?
Is anyone else experiencing this? It hasn't worked for me for quite some time now (months?) and thought it was just a glitch that would be fixed, or maybe they were doing maintenance on the board or something. But I haven't heard anyone else complain...
I have to keep signing in from one page to another?
Why does Ebay ask me to sign in every time I go to another page for ex. My Ebay to Watchlist. I'm asked to sign in twice. This has never happened before. Has something changed?
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