Community & eBay Site Issues

Account setting - Personal information and privacy - Addresses

If you click on Account settings under your eBay ID top left corner of most eBay web pages, you are brought to a newer My eBay Account settings page. In the first section Personal information and privacy, click on the link below labelled Addresses. I...

Incorrect link in Account Settings - Personal information and Privacy

If you click on Account settings under your eBay ID top left corner of most eBay web pages, you are brought to a newer My eBay Account settings page. In the first section Personal information and privacy, click on the link below labelled Request your...

Bad link in the eBay.ca Seller Hub Overview page

In the eBay.ca Seller Hub Overview page, in the section Shortcuts, the link attached to Selling discussion board Is a bad link. It brings you to the eBay Canada community but with error Node was not found. I was using Windows 10 Edge browser. tyler@e...

Incorrect links on almost every eBay.ca web page.

Bottom of most web pages there are links to eBay.ca pages. In the section labelled Community, the link attached to the Answer Centre brings you to the Discussion forums and the link attached to the Discussion Forum brings you to the Answer Centre. Th...

the new form listing page etc is very bad

i have been selling for more than 10 years and i dont understand why ebay change their seller hub and listing page, since then, i cant see anything easy like before, i hate it so much than i am quitting ebay for awhile, plus the management payment su...

Shipping Labels Woes

Hello,I've never posted here but have checked in to see if others were having similar problems.I've been trying to print shipping labels, I used eBay's new shipping labels but found the cost was higher, trying to go back to Shippo and when I do I get...

Economy Shipping from outside US now is 5-10 business days!!!

Recently we had much more item not received cases and negative feedback etc! Most of them from US customers. We ship to US from Ontario via Canada Post oversized letter mail. We choose "Economy Shipping from outside US" as shipping method, suppose to...

Messages

So I went to check my messages a few mins ago, which I have 43 unread. The first time it took me to a page saying the page I'm looking for doesn't exist and now when I click on messages it just takes me back to the home screen. I'm using the website ...

eBay Labels Page Ap 13, 2021

According to the Ship your Order page in eBay Labels you may receive a message stating there are issues at Canadapost. According to the Canadapost status page, (1:23 Mtn) there are problems with creating US labels. The above screenshot is for a Canad...

Saved Searches with quotation marks have disappeared

I just added quotation marks around several of my saved searches and they have all disappeared from the Saved Searches list.

Problems looking up sold items

I've noticed in the last week or so that when I search for something on eBay.ca and try to use the sold items filter it always comes up with 0 results. The annoying thing is that a bunch of listings matching my search show up in the "Results matching...

eBay Search is Results are broken and have been broken for half a week now.

The eBay search seems to be broken both on the website and the app. When searching for an item, lets say for example "Titanic DVD", then clicking sold listings, it says No Results Found. Obviously there would be lots of results for the sale of this c...

Shipping supplies coupon won't work. Anybody else having issues.

Got my shipping supplies coupon the other day and when i went to use it, kept telling me it's the wrong code. Never happened before in all these years. Spent 25minutes on Ebay chat with an agent and at the end was told i had to use the link supplied....

Was given my quarterly coupon code. When entering it in it says "Looks like that's the wrong code.."

eBay messaged me with my quarterly shipping supplies coupon. When entering the code to purchase some supplies it says "Looks like that's the wrong code. Please double-check and try again." I am not given an option to reply to the message that gave me...

Shippo suddenly cannot generate shipping label.

Printed shipping label this morning no problem..Now getting different error messages stating account is not active and aaa authorization failed..Any thoughts??

Frustration With Ebay Chat

I messaged once before on this subject--my frustration with Ebay Chat.Today, I had to message them again as I was having a problem with a buyerin Thailand who was trying to scam me. Because of this I had to cancel mylisting and then relist. Interesti...

I can't upgrade my account because the date of my birth is not recognized

New Discussion Format

Curious to know if everyone has a preference? With dot ca for (very long discussions) tab included is Load More. With dot com it's by Page Option. Personally, on a PC I find its much easier to manuever by page. Not really sure why 1 board would be se...

Bulk Editor in Classic view not working ?

Hi, Anyone have an issue with the bulk editor in classic view mode today ? I'm trying to edit listings, however each time I select one than one listing and click Edit it takes me to my Watching page screen. It does not proceed to the bulk editor scre...

Setting a minimum for accepting an offer

We hear a lot of discussion about buyers wasting sellers' time with lowball offers. But there are two sides to that coin. In my opinion, if a buyer places a "make offer" button on an item's page, there should be a mandatory price for accepting an off...

Still can't get it right

Had 3 paid sales this evening..2 of these were processed through the new Managed Payments..1 was processed through Paypal..More ebay confusion..

Resolved! I can't get these new and improved boards to sort by "Time of most recent post"

Despite multiple attempts, it still arranges the items by: Original posting date This makes it a pain to go looking for postings with recent additions, so I'm not doing it.... Is anyone able to sort by time of most recent post?

Gsp Scam , Theft of items for upsale ,misinformation, negligence

1 . why do ebay customer service, tell me only after the fact of encountering an issue, that no items at all weapon or knife related should be purchased through gsp. is there anywhere a warning that no weapons at all are permissable with gsp? no, you...

Canadian creating ebay.com listing issue

Hello All,I had an account setup with ebay.ca as I'm from Canada. I'm now trying to list a listing on ebay.com. After fill out the the information for the listing and go to press "List Item" I just get redirected to sign-in page for ebay.caThere's no...

Managed Payments - US payments.

An update on US dollar payout capabilitiesIn late spring, we will expand our payout functionality to allow sellers registered on eBay.ca to choose to receive payouts in US dollars. At that time, sellers will receive more details on how to register or...

Resolved! Sales Taxes

Hello there, We have been on eBay for many years and just noticed this month starting on January 7th that our buyers in Canada are being charged a sales tax. Did this change recently? We sale used items and have never charged taxes. Now, when I downl...

Seller Hub wont load

Hi All, My seller hub stopped working recently, it now redirects to my listing page no matter what I do, I tried multiple browsers same effect? Is anyone else having issues? Is ebay doing updates again.

New "my ebay selling" page layout completely disaster

This new design of"my ebay selling" page is perfectly nonsens, total mess. I can't see all in one page -selling-sold-unsold- in clear, compact view.Hey ebay designer - What are you doing?????You are forced me to cancel all my selling, all 900 items i...

Cash register sound

I changed my iphone 8 for the new iphone 12. In the old one I receive the sound of the cash register in every sale, but doesn't happen in the new one.Do you know how obtein that sound back in my phone/ipad? Thanks in advance.