Community & eBay Site Issues

Resolved! customer serive been not doing the right jobs to Ebay seller

Hi,i am call today Sept 12 around 7.00 pm to EBAY .CA customer service to help me out for refund an EBAY FINAL FEE ,because the package mail to AUSTRALIA been lost , the customer was have my info for what happy with the items and was try hold me on t...

Search results not sticking to selected category?

I've noticed now for a few days that when I am already within a category, and do a search, it kicks the results back out to "All Categories" instead of just the category I'd previously selected. This is really annoying, is anyone else seeing the same...

Markdown Sales not working - serious technical issue but eBay is DEATH and will not help

This happens only on eBay. com, on eBay.ca everything works as expected: I have several old campaigns in the list in my marketing dashboard, but they can't be deleted. All it shows is the red error message "The parameter is not valid, please check an...

No Bid info on search results

I'm using eBay.ca on Firefox on a Mac and when I run a search I no longer see bid info on the search results. How do I fix this.

Wrong shipping info.

I am in Canada and use eBay.ca on firefox on a Mac. Although I live in Canada I ship my parcels to a US address (eBay charges way to much to ship to Canada). Recently I have noted that even though I have US selected in the shipping tab and I have a U...

Resolved! Calculated Shipping: no option for Lettermail!

Hi, so like the title says. if i go and select calculated shipping, there is no option for letter mail, while the shipping calculator shows the option, if i click the thing to add the shipping option it adds an option but nothing selected in the serv...

Ebay continues to allow Canadapost Tracked Packet International when dimensions too large

The problem continues with the ebay shipping rate calculator on ebay.ca that allows you to create listings using Canadapost Tracked Packet International for packages that have entered sized over 90cm L+W+H. I just listed an item that I knew was way o...

SEARCH FEATURES & POSTAGE CALCULATOR!

WHY CAN'T I GET A SEARCH TO WORK CORRECTLY? I WANT TO SEE 'THE MOST BIDS" ON VINTAGE PAPERBACKS & PULPS.ALL I GET IS 'BEST MATCH' EVEN AFTER MANY ATTEMPTS! ALSO IF I SWITCH TO NORTH AMERICA SELLERS ONLY IT DOES THE SAME!!OR IT WORKS FOR 1 PAGE WHICH ...

Resolved! Watch List display by category

I recently added 3 different 'toner cartridges' to my watch list and when I select watch list, there is the option to display 'all categories' or a specific category. However, there are two 'Printers, Scanners & Supplies' categories: one with 2 items...

Serious Bug - GTC Auto Relists are Losing Pictures

If you have Good-Till-Cancelled fixed-price listings that automatically renew, there is a serious problem for the last 3 days. Listing thumbnails seem OK, but check the actual page view. Your photos are missing!Partial workaround exists for single-pi...

Invoices with shipping and taxes are incorrect

This problem is related to Canadian site users only.Invoices for transactions that include taxes are incorrect. Line items for subtotal + shipping + taxes does not equal TOTAL. Furthermore, the transaction "record" total does not match the invoice to...

Problem with Tracked Packet International Ebay rate Calculator

Tyler@ebay.ca I just created a listing on ebay.ca (will start at 6:04 PST, on June 8, 2018). Number is 382485591611 Package dimensions entered into the ebay rate calculator are 41x41x16 cm, with a weight of 1-2kg. I selected Canadapost tracked packet...

How long does it take to fix this simple problem!!!!!???

Tyler@ebay.ca How long does it take for ebay to get the following problems fixed one bay.ca (its been months, without change) I created 292582741926 a couple of days ago (ebay.ca auction on avionsunantiques to see if any of the ebay.ca problems have ...

Resolved! STOP IT!! Share your product review now and help millions of people shop smarter on eBay.

Update your email preferencesYou are receiving this email based on your eBay account preferences. To change which emails you receive from eBay, go to Communication Preferences in My eBay. HOW DO I MAKE THIS STOP?I UNCHECKED EVERYTHING.STOP SPAMMING M...

eBay pages being redirected to unsafe websites

Anyone else having this issue? When I have ebay.ca open, suddenly the page will load another page with no prompting, and this page is indicated as unsafe by my antivirus. I'm assuming it's the ad scripts running on ebay, as I've heard of this with ot...

Shipping Calculator will not calculate any US Zip Code.

Shipping Calculator will not calculate any US Zip Code from Canada. I get the message Shipping cost cannot be calculated. Please enter a valid ZIP Code. Called Ebay Tech support and after nearly an hour on phone told me that shipping calculators will...

Resolved! Positive Feedback received today, count unchanged

Has anyone else noticed any oddities with Feedback Received today? I ask because I received one Positive Feedback from a buyer today, but my count remains unchanged at 1313. Which would be on par for a neutral but this was positive. Also, I noticed i...

Failure to calculate shipping to USA or International is BACK

Further to the recent claims by ebay of their fix of the failure to calculate shipping for anywhere other than Canada, for items listed on ebay.ca. This problem has reappeared. Last night (March 1, 2018) I sold item 292379847644 This item uses calcul...

variation listings ending

hello people,as of the last hour I have had 7 variation listings ended and can not relist them due to the fact that no variations are showing. Just talked to a rep and while he was on the phone I tried to list one through sellersourcebook and althoug...

the issue of eBay pages being redirected to unsafe websites continues for me

I recently found a thread from 2017 about ebay pages redirecting to certain websites. Last update I read from Mar15/2018 shows ebay tech advising this has been resolved and for affected users to clear their cache. I did this I was being redirected wh...

E-Bay Made A Spelling Error

While viewing an item, I can scroll down to Categories, and I've noticed three mistakes; which read as follows:body piciering areahome kicthenacution areaObviously it should read:Body PiercingHome KitchenAuction Area

120 Sales in last 12 months, but ebay says just 85!

On Monday I got an email from ebay saying I no longer qualified as a top rated seller. The reason was my total global sales in the last 12 months was 85 (it needs to be 100). Everything else is perfect - no defects etc. That didn't make sense to me. ...

Promotions Manager issues today?

Hi all, Wondering if anyone else is experiencing issues with adding items to an active sale in Promotions Manager yesterday and today. I've heard from one member, and I'm looking to see if this is a wider issue. Let me know!

27 "eBay recommends" emails in the past hour.

Seriously fix your **bleep** and quit spamming me. Make that 28...... This is absolutely ridiculous.

eBay.COM has a pricing issue this afternoon

February 28, afternoon, over on eBay.COM:eBay.COM wants to charge listing fees even if you still have some free listings left.Reports that modifying a listing results in full fees being charged again.Other sellers are seeing themselves signed up for ...

Item Location???

If I select "Canada Only", why then am I getting listings from China? If they are not available in Canada, then ebay should say so and I'll pick North America next. The last thing I want to do is order anything from China. I do not have decades of ti...

Failure to show Tracked Packet US shipping Work Around

I've noticed that Canadapost tracked Packet US was working on some of my listings and not others AFTER completing the deleat Canadapost Air Parcel work around. CP tracked Packet US size limit is 90cm L+W+H and 1kg. (1 kg is about 2.2 pounds). When I ...

Ebay.ca is presently telling all potential international buyers that I will not ship to them.

I am a long time top rated seller. I received an email from an American in North Carolina (we ship to all US addresses, including his), that my ebay auction, has a message on it that I will not ship to his address. Upon investigation, all my Good Til...

0 results found in all categories

Hi, I've found out recently that many of my customers can't see my listings in my store. Even tho I have over 3000 listings, when viewing my store (http://stores.ebay.ca/Hibouquine) it says "0 results found in all categories" for SOME users. I've tes...

Sold an Item to US Buyer. Ebay Won't Create Invoice, or allow Buyer to Check Out

Problem with the Ebay Invoice System I've been using Ebay full time for 18 years. I've sold thousands of items for millions of dollars. I know the Canadapost size, weight and destination limits (and all my listings are within the size/weight limits f...