
08-17-2024 03:20 PM
I saw it reported by a US seller for .com so I went to look.
On .ca, it no longer displays the quantity available on a multi qty listing. Whether I have listed the item on .ca or .com.
I view the same listing on .com (whether listed on .com or .ca) and it displays the qty available there.
I hope this is a glitch and not intended since the buyer has to guess by typing in the box, to see if there are more offered. And there is no prompt for them to do so. For dinnerware (for example), I have 7 plates available on one listing. It doesn't show that anywhere, when viewed on .ca. It just shows qty 1. On .com it does show 7 are available.
Check your listings. Report if this is happening to you too.
Yes, I have double checked my acct settings and that option is toggled ON, to show amount available. I even turned it off and on again to see if that would fix it. No it doesn't.
08-18-2024 12:59 PM
I don't see the quantity on multiple item listings on either site when I use FF or Edge. I still do see them on Sarafi. I do hope that it is either a glitch or a test that is going to end soon. I can't think of any good reason for not having the quantity of items availble on a listing.
I also checked the option on the sellers preference page 'Buyers can see exactly how many items are left.' and it was set to off. I turned it on but it didn't make a difference for me either. That particular button is fairly new. The last time I looked you had the option to show all quantities or just show up to 10. This new one seems to have replaced the other one.
08-18-2024 01:25 PM
I signed out and back in on .ca and now I can see the number of items left on my listings on .ca.
I also signed out and back in on .com and on some multi quantity listings I could see the amount left and one some I couldn't.
Another odd thing, when I go into a listing on .ca and click on 'see other listings' it takes me to a search page of my listings which is how it is supposed to work. When I do the same thing on .com, it takes me to my store. If I click on a listing from my store, I definitely do not see the amount of items left.