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I am a Canadian ebay seller with an ebay.com seller account that has been selling on ebay for mover 10 years. I am reaching out to you via Facebook due to a complete failure of your customer service team to resolve a very serious problem with my mana...
For whatever reason Quebec is excluded (in terms) to the authenticity program, buying, and selling. Tho. My listings over $250 still show to buyers that it's under authenticity guarantee. With the blue badge. Listings from other sellers also show tha...
Just noticed whilst I went to look at my watchees (ie search by userid), that if I have a query for running items, the options along the left hand column are missing now, the ones I normally use are the ones to tag "sold" items so I can see how they'...
I just sold a MLB jersey for $40.00. What went in the bank was $30.53. Almost 25% gone. Maybe some will say that's the price to pay on the famous eBay site. Some will say that's the way the world is going. I'll do like everybody else and shut up and ...
eBay labels for Canadian shipments should break out the HST paid when eBay bills us.I am an HST registered seller, so I can claim back the HST/GST paid.Thoughts..... since eBay actually buys the label from CPC, eBay is charged the HST/GST and pays CP...
Canadian seller, selling in USD on managed payments For the past two months my payouts have been failing. It worked fine before. Every two days I receive dozens of messages saying that the "payouts did not go thru" and "resending payouts" I called eb...
Hello, I printed my first eBay Canada Post Label last night since it was around $1 less than my Shippo discount, and I specifically chose the Country of Origin as United States while choosing the dropdown boxes (since that is where the item originate...
I bought something from China on Nov 2nd thinking it was coming from the US. When I discovered this, i panicked because i don't typically spend more than $10 (this order was $70). Seller seems okay, but I'm worried I've been scammed.After 3 days, I d...
Hello. I am located in Canada. I do not find setting up shipping rates for international destinations to be simplistic. I have had inquiries from New Zealand for items and can not get my shipping table to include this country. All I get is the respon...
Just saw this on the Announcement Boards today .... I thought they had rolled this out a while ago ? I'm sure I've seen ebay items inserted into kijiji ad space before ....
I am in Ontario, Canada. Seller of hockey cards for almost 25 years. NEVER have i had an oversized bubble mailer $3.25 cdn Canada to USA ever sent back if it met the oversized dimensions. They now want us CDN sellers to send this as small packet rate...
Chatting with the senior clerk at my postal outlet today (not a postal employee for the record).She tells me that starting next week, Canada Post will be insisting on HS codes for all exported goods.https://www.canadapost-postescanada.ca/information/...
I live in Canada and have been a memeber since '98. I set up then on .com in US$ and am still set up that way. I sold recently for the first time in years and everthing went fine. Then I started getting messages that my payment was frozen and that I ...
Hello - I was just wondering how to quote UPS surface shipping rates in my listings. (to both Canada and USA) It is simple to quote shipping prices using the eBay Shipping Calculator for Canada Post and Fedex - but UPS discounted Surface rates do not...
Okay, so when I make a posting and put regular parcel post as the way we ship within Canada, it's fine.But when we sell that item that is within weight and measurements, regular parcel does not come up, even when the seller sellects it. Only expidite...
Regarding the question in the discussion selecting USPS shipping but in turn a seller switching to DHL. See discussion from dot com attached. The post references something called DHL Intergalactic Mail. They also have an E-Commerce shipping service. ...
In just attempting a test the eBay discounted rate calculator no longer includes expedited to USA. Only options that display are Small Packet Air and Tracked. Fedex is still DOA and UPS was never added. Tool was good for anyone that uses Flat Rate sh...
Hello,I sent a package using Tracked Packet to the USA mailed on March 4th, USPS tracking shows it arrived in NY USPS facility on March 5th at 9:43 pm and then into customs but has been there ever since. I am tracking the package on USPS site but has...
Hi, I recently purchased an audio component from ebay. I have been anxiously waiting for it, but I feel it has been delayed and sitting at this Toronto hub for no apprent reason. Here is the parcel scanning activity so far on it: Wed, Mar 137:56pmArr...
Trying to update my payout method from a Tangerine chequing account that is closed and I no longer have. Log in with my Scotiabank credentials and get the error "Sorry, we are unable to connect to your bank at this time. Please try again later." Ente...
Here is a partial quick list off the top of my head and/or pointed out by others = Mentioned repeatedly. If I have missed any please feel free to add. Only way we have a chance of getting the playing field leveled. Shortcomings for eBay Canada:No acc...
A potential customer wants to purchase CDs, but wants the discs and paperwork removed from the jewel cases and sent in one envelope to save on shipping cost ( I assume). I see this as a problem because two of the CDs that are not mint are still facto...
Hello everyone! Opening up the chat and we'll begin working on answers between now and tomorrow afternoon. Some answers may require me reaching out to the right team for a response so some answers may be delayed!
The order was marked shipped only a few days ago and the estimated delivery date shown for the order is March 20th, but somehow the buyer was still able to open an INR claim today. What gives? Do I have to resolve the case by issuing a refund if ther...
Just looking into this new CSBA CARM thing, deadline is May 13, does anyone know if this new mandatory requirment applies to canadapost and couriers , ebay shipments entering and exiting Canada?
Have an order that says delivered to the height in Glendale Heights, IL on March 1st. No update since, no new tracking #. I checked the order details screen again tonight, and the shipping address is eIS C/O My Name, Glendale Heights Hub address in I...
Items sent to abroad via PostNL were considereable undeliverable for some reason or another. What happens with undelivered packages? Do they disposed at PostNL facilities or go back to sender? Used Stallion Express who are telling me that they dispos...
Saw this email this morning, thought I'd share it if anyone may be interested and didn't get the email, decent discount: Upcoming rate changes for Canada Post shipping on eBay LabelseBay Canada is updating the rates available to sellers printing Cana...
Periodically i refund a portion of shippng costs if a buyer buys 2 items in separate transactions but i can ship them together. I did this today and glory be, Ebay has changed the format for issuing refunds. It's now 3 steps instead of the 2 before a...