New Listings Not Working

[acconnectors-ca]

Hello. I am new to ebay.ca and have been trying to list my products. Whenever I finish a listing and click to make it live, I get a message saying ebay is having technical difficulties. I have tried using other browsers with no luck. It is doing this for every single listing I am trying to create. Any help would be great.

[tyler@ebay]

Hi @acconnectors-ca - welcome to eBay! It looks like you may be running into some issues when listing your first item for sale that's preventing the process from completing. 

The best thing for you to do before you try again:

1. Clear your browser cache and cookies and restart the browser.
2. Double check your phone number on file, as it may be missing a country code that's preventing our system from taking you through the next step. 

Thanks!

[acconnectors-ca]

I just tried both and it still doesn't work. I am still getting a message stating that eBay is having technical issues.

[acconnectors-ca]

tyler@ebay, is there anything else you can suggest? They still won't go live after I've done your previous suggestions.

[tyler@ebay]

Hi @acconnectors-ca - sorry that I missed your comment from earlier this week! Are you okay if I try to push something through from my end? As near as I can tell your account isn't registered to sell yet (which makes sense), but there's nothing obvious about why you'd be hitting an error. If you'll tag me with your response I'll get a notification. 🙂

[acconnectors-ca]

tyler@ebay, my account isn't registered to sell yet? Why is that? I'm pretty positive I set this up correctly as a business account for selling. And yes, please try pushing something through on your end.

[tyler@ebay]

@acconnectors-ca - it has to do with the way the registration flow is built: it's all tied to the first listing you push through. Since you keep hitting an error when listing that would keep the registration from fully completing. Just a fun aside. 😉 I'll see what I can manage from my end and update you here

[tyler@ebay]

Hi @acconnectors-ca! I wasn't able to get things blunt-forced through from my end, so I'm going to have to pursue this as a potential technical issue. I have one last thing to check though, keep an eye out for a private message on the Community Boards in a moment. Thanks!

[reallynicestamps]

As a new seller, you will have a limit on the number and value of your listings.

For example, you may only be allowed to list 10 items OR $500 in value.

Which could be one $500 item or ten $50 items -- or ten $10 items, which is safest when you are learning.

And it is always a good idea to do some buying to learn how eBay works from that side and also to build up some feedback, since low feedback sellers are scam magnets.

That being said.....

Are you using a phone to list?  It is much easier to see what you are doing on a laptop or desktop.

Are you using the default and terrible Simplified Sell Your Item form?  The clearer and more detailed Advanced/Business form is linked at the top right of the Simplified.

Have you tried turning it off and then on again?  Sometimes computers get in a loop.  Let the computer gnome have a coffee break, he may be more cooperative after. 

It may be your browser. I use Firefox because a few years ago Safari stopped accepting eBay uploads. Others have problems with FF and use Chrome. I blame the gnomes.

Be aware that even when your listing uploads, it may take up to 24 hours to "index" and show on the site. This is even more likely with new sellers and with listings in high value/high fraud categories like electronics or horse tack.

[acconnectors-ca]

I have experience with listing on ebay.com and now I am listing on ebay.ca. I have a business account setup and I am making very specific listings with a lot of detail. I am working from a desktop computer and have tried chrome, firefox, and internet explorer. Chrome at least allows me to make drafts, but the when I try using the other two, ebay.ca basically crashes.