eBay

devon@ebay · ‎04-09-2024

Hello everyone! Opening up the chat and we'll begin working on answers between now and tomorrow afternoon. Some answers may require me reaching out to the right team for a response so some answers may be delayed!

lotzofuniquegoodies · ‎04-10-2024

devon@ebay

Is there anything built into eBay for editing/updating listings using flat rate shipping (a search capability by weight) besides business policies or bulk edit? Rates are determined by weight limits. Business policies do not really factor that in from my testing. When I have tried to apply it has just corrupted listings with the only solution opting out to correct. Letter rates are going up with Canadapost in May and amounts charged need to be corrected ASAP. I have spoken to several other sellers in a similar predicament and they too are at wits end. Calculated is set it and forget it.

Is the only way 1 at a time with continuous sorts?

Thanks

devon@ebay · ‎04-10-2024

@lotzofuniquegoodies wrote:

devon@ebay

Is there anything built into eBay for editing/updating listings using flat rate shipping (a search capability by weight) besides business policies or bulk edit? Rates are determined by weight limits. Business policies do not really factor that in from my testing. When I have tried to apply it has just corrupted listings with the only solution opting out to correct. Letter rates are going up with Canadapost in May and amounts charged need to be corrected ASAP. I have spoken to several other sellers in a similar predicament and they too are at wits end. Calculated is set it and forget it.

Is the only way 1 at a time with continuous sorts?

Thanks

Hi @lotzofuniquegoodies! At this time the options that you mentioned of business policies and bulk edit are the only two ways for editing or updating listings. I can pass along this feedback to our Product team for the desire to have more options to update the shipping of listings.

lotzofuniquegoodies · ‎04-10-2024

devon@ebay wrote:
@lotzofuniquegoodies wrote:
devon@ebay

Is there anything built into eBay for editing/updating listings using flat rate shipping (a search capability by weight) besides business policies or bulk edit? Rates are determined by weight limits. Business policies do not really factor that in from my testing. When I have tried to apply it has just corrupted listings with the only solution opting out to correct. Letter rates are going up with Canadapost in May and amounts charged need to be corrected ASAP. I have spoken to several other sellers in a similar predicament and they too are at wits end. Calculated is set it and forget it.

Is the only way 1 at a time with continuous sorts?

Thanks
Hi @lotzofuniquegoodies! At this time the options that you mentioned of business policies and bulk edit are the only two ways for editing or updating listings. I can pass along this feedback to our Product team for the desire to have more options to update the shipping of listings.

devon@ebay

Something like search by service would be helpful. Especially in cases where new services are added or current services are modified.

-Lotz

lotzofuniquegoodies · ‎04-10-2024

devon@ebay wrote:
Hello everyone! Opening up the chat and we'll begin working on answers between now and tomorrow afternoon. Some answers may require me reaching out to the right team for a response so some answers may be delayed!

@kawartha-ephemera

devon@ebay

Did you have any follow up answers on this post from last months Q & A? Post 16. As far as I know it is still an open concern.

https://community.ebay.ca/t5/Monthly-Chat-Session/March-12-2024-Monthly-Chat/m-p/505584#M9447

Thanks,

-Lotz

devon@ebay · ‎04-10-2024

@lotzofuniquegoodies wrote:

devon@ebay wrote:

Hello everyone! Opening up the chat and we'll begin working on answers between now and tomorrow afternoon. Some answers may require me reaching out to the right team for a response so some answers may be delayed!

@kawartha-ephemera

devon@ebay

Did you have any follow up answers on this post from last months Q & A? Post 16. As far as I know it is still an open concern.

https://community.ebay.ca/t5/Monthly-Chat-Session/March-12-2024-Monthly-Chat/m-p/505584#M9447

Thanks,

-Lotz

Hi @lotzofuniquegoodies! If this is the post for an INR that was open early due to account specific information I would not be able to share all of the details but there can be times that CSR could open an INR early on behalf of a buyer.