Hi everyone -
Opening the chat up for your questions. Leave them as a reply below and I'll work on getting you answers tomorrow (Wednesday).
See you then!
Tyler
@bearlover69 wrote:
I'm kind of wondering why the Post I made a couple of days ago, seems to have Disappeared. (without an Explanation / Notification)
I believe it was: Cell Phone Not Working - What Options are there
I explained what the Problem with the phone was (No Sound on Calls).
I explained that I contacted the Seller and Explained the Problems and they Requested a Video.
I explained the phone has 60 day / Free Returns
I Explained that things didn't always work so well with Returns! and that the item might not be as Described...
I also Stated, that I didn't see any option to leave feedback for the Purchase.... though the item arrived 8 weeks after I ordered it and it was within the Shipping Time Frame -
And it was Not the 1st time that the Option to Leave Feedback was Not there after getting the item or before the return/dispute was finished.
I left No photo's with Personal Information.
Hi @bearlover69 - you got great insight and assistance from @pjcdn2005 on this. If the phone doesn't work as it was described to I would definitely consider opening a return with the seller. If they are not able to provide you with a workable solution (a return shipping label, refund, etc) you can ask us to step into the return after 3 business have passed from opening the request.
Thanks!
