July 3rd 2019 Weekly Session

[tyler@ebay]

Hi everyone - 

Opening the chat up for your questions, I'll begin replying Wednesday. 

Also as a general note, I will be out of office beginning Thursday, returning Monday. 

Chat with you soon!
Tyler 

[bunbar]

I ship all my US packages from the US weekly and when a buyer hasn't paid for an item before I leave, I always bring it with me in case the paid while I'm there. So today I sent myself an email with a link to all my unpaid items so all I would have to do is click on the link when I get there to see what still wasn't paid for The 1st photo shows how I see it on my computer.  I only just bought my 1st cellphone so I thought when I clicked on the link from my gmail it would look the same. the following 3 photos are from clicking on the same link and then going to the next page and next page but never finding a page telling me what is not paid for yet. 

Am I doing something wrong or is there no way to get to the page in the 1st picture? On the picture at the bottom It shows me what was paid for but only 8 items at a time and it takes forever to go through then all to check.(I hope my question makes sense and someone can help)

question

[bunbar]

Another interesting difference between a laptop and a cellphone is being able to ask for a total before paying.  I have asked this question before but never really got an answser. I get a lot of buyers telling me there is no way they can ask for a total for multiple items while others have no problem, and it seemed to be happening more and more. This past week I had 3 people with this problem, and I told them if they had access to a computer instead of using their phone it might work and in all 3 cases it did, so if anyone else is having this problem, you can ask your buyers to use a compuer intead of their phones.

[tyler@ebay]

Hi @bunbar - congrats on getting a 'smart' phone! It does take some getting used to, but I promise it will become a bit more natural as you adapt. 

What may work better than a link you email yourself is to consider downloading the eBay App - you can get it on the app store for your phone, and once you download it and sign in it will show you items that are not yet paid, or paid and need to be shipped. 

I'm working on getting you a screenshot of what it looks like, and when I have one I'll update you! 

[bunbar]

That's why we have kids, to help us through all the new technology, (New for me) but I never thought of asking them ebay questions.  I will download it now and check it out

Thanks

[bunbar]

me again, no need for  a screenshot, I have what I need now

thank you so much

[lotzofuniquegoodies]

A  big thank you to the parties involved with the following fix announced on the US board recently!!!

All Listings Are Now Mobile Friendly by Default

https://community.ebay.com/t5/Announcements/All-Listings-Are-Now-Mobile-Friendly-by-Default/ba-p/299...

Nice not to check during the creating of a listing each time for the folks that still work off a PC. Greatly appreciated!!

-Lotz

[tyler@ebay]

Glad to hear you like the change @lotzofuniquegoodies! I'll make sure they hear about it. 😄 

[tyler@ebay]

Thanks for joining the chat this week - it's closed now, but it will be back next wednesday!