
03-24-2020 11:30 AM
Hi everyone -
Opening the chat up for your questions, I'll be around to address them tomorrow!
Tyler
03-25-2020 02:00 PM
@forester_studios wrote:
Does anyone know if shipping times to Australia have been effected by the current global situation? I just got a message from a buyer there that they haven't received their parcel 30 days after I shipped it (February 24th).
Hi @forester_studios - I did a quick search and it looks like there are some delivery delays with mail sent and received internationally with Australia Post (link here).
03-25-2020 02:01 PM
@forester_studios wrote:
Tyler - I noticed that store owners have an offer of 50,000 free listings. Any chance that those of us without stores might get a promo to help us out in these difficult times?
Hi @forester_studios - no word on that I'm afraid. The current promotion is for store subscribers only.
03-25-2020 02:11 PM
@imbuzzy wrote:
How about temporarily cutting some slack on the one day handling stipulation for top rated sellers?
I'm still having sales daily and certainly would like to reduce my trips to the post office.
Hi @imbuzzy - we're protecting your seller rating until the June 20th evaluation. You can read more about that here. Thanks!
03-25-2020 02:18 PM
Thanks for joining the chat this week - I've closed it from further replies. Please stay safe and keep an eye on our announcement board for updates. Thanks!