My shipping hasn't updated since Feb. 22

[sydgor_74]

I ordered some shoes which shipped on Feb. 19, and the last info on the USPS tracking is item arriving late on Feb. 22.

I contacted the seller asking for any tips after the last day of arrival passed (March 14) and they promptly gave me a refund with no message back.

What happened?

[marnotom!]

For what it's worth, here's some information on USPS's Parcel Select service. It appears to be a bulk delivery service and my experience with similar services is that the tracking isn't always reliable.

https://about.usps.com/postal-bulletin/2007/html/pb22219/kit2_002.html

Your seller likely realized that they'd be SOL in the event you filed a claim of non-delivery so they decided to nip this in the bud. Did you get your import charges and Pitney Bowes shipping charges refunded, though?

I would also suggest you check the GSP tracking page to see if there are any clues there. Have your "UPA" tracking number handy and head for https://parceltracking.pb.com .

[marnotom!]

I was actually referring to the USPS shipping method the seller used for getting the shoes to Kentucky.  "International Priority Shipping" is Pitney Bowes' term for its network of logistic companies, freight carriers, couriers, and so forth.  It's not really a shipping method the way we laypeople understand the term.

If you use the USPS tracking number on the USPS website, the shipping method should show up on the top of the page with the tracking information.

[sydgor_74]

Okay, the only info I have is under product information and it says the postal product is Parcel Select.

[femmefan1946]

they promptly gave me a refund with no message back.

What happened?

The seller realized he had no way of proving that you had received the shoes (eBay wants proof of delivery, not proof of shipping) and refunded you without hassling you about doing an eBay Dispute.

That this keeps him off eBay's radar as a non-performing seller is a bonus for him.

If he misdirected the parcel, it will eventually get back to him.

If you eventually receive the parcel, you can return the refund using Paypal's Send Money service. It's under Money at the top of your PP account page.

You can leave appropriate feedback, but I don't think I would bother.

[sydgor_74]

Thanks, that makes sense.

[marnotom!]

What shipping method was used? It should say somewhere near the top of the tracking page.

[sydgor_74]

International Priority Shipping? I contacted Pitney Bowes but they had not yet received my package.

[reallynicestamps]

That's just buzzwords. The names given to postal services varies from country to country. Priority is sort of like our Expedited. But not much.