Trouble with Calculated Shipping to USA

[mags_finds]

Hi,

I am having trouble calculating shipping to the USA.  I try to use metric measurements and I tried to add an additional centimeter, but when I hit calculate shipping, it shows "Page Not Responding".  or all the services are greyed out.

I tried to change my measurements to imperial and now I can't change it back. 

I am able to show calculated shipping in my listing to Canada but not to the US

Does anyone have any ideas ?

Thanks very much

Shirley

[femmefan1946]

Close your computer and allow it to cool off.

(The gnomes inside that make it work are probably having a ciggie break.)

Start up again.

You may find the listing was saved as a draft.

The timeout usually solves this sort of problem for a technodolt like me.

If the draft gives you the same problem, start a new listing instead.

BTW, if your listing is already live, you can also Revise it, updating the shipping information.

[kalvin@ebay.com]

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@mags_finds wrote:

Hi,

I am having trouble calculating shipping to the USA.  I try to use metric measurements and I tried to add an additional centimeter, but when I hit calculate shipping, it shows "Page Not Responding".  or all the services are greyed out.

I tried to change my measurements to imperial and now I can't change it back. 

I am able to show calculated shipping in my listing to Canada but not to the US

Does anyone have any ideas ?

Thanks very much

Shirley

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Hi Shirley,

Please reach out to Customer Support to see if they can help out.

Thanks,