I got a email saying that they refunded my order but I didn't received any money.

I didn't received my order so I contracted seller to refund. On the same day I got a emailing saying that they refunded my order. I went to check my PayPal and online banking and I didn't received my payment. 

I'm not sure what to do. Should I go contract PayPal or eBay

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Allow 1-3 days for a refund to show for a credit card (paypal should be same day).

 

After that open an Item-Not-Received (INR) case on either eBay (30 days after last estimated delivery date) or PayPal (180 days from time of purchase).

 

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