Seller has not provided a refund as requested

[heb239]

I made a request to the Seller to cancel my order and he said he would cancel the order on April 14, 2010 at which time he said he would provide a refund and to allow a few days.  I have waited 10 days and I still haven't received a refund or a notice that a refund was made.  I have contacted the Seller again to remind him that I have not received a refund or a notice of a refund being made.

Please understand, the item was never shipped as there was a ban on all shipping due to the coronavirus situation.  I have since purchased a watch so I no longer need one.  I really would like to get this resolved as soon as possible.  Please provide a full refund as the Seller assured me he would provide a full refund.    Thank you,  R. Hebner

P.S.  I do not have a Paypal account and I would like to have a full refund provided to my credit card as soon as possible.

[reallynicestamps]

The first step is to contact the seller.

You have done that.

Now ask him for the date of shipping, the service he used, and the tracking number.

I know - you told him not to ship and to cancel the order- assume he is an idiot.

If he does not provide any of that information, go to the Resolution Centre at the bottom of this page and open a Not Received dispute.

If he cannot prove Delivery, you will be refunded.

KISS.

This is a member to member advice Board and while eBay staff drop in from time to time, this is not the place to ask for refunds.

Resolution Centre.