eBay

Hello, first time poster here and fairly new ebay user.    So last week I purchased an item from a seller in the United States and used paypal. A few minutes later, I receieve an email from ebay claiming that the seller's account was compromised and that the transaction was canceled. The listing was also taken down. I was worried so I logged into my paypal account and and canceled my payment immediately. I believe the payment was still pending so I had the option to cancel it. I would also like to mention that I had zero funds in my paypal account so the payment was taken from bank account (used debit card). After I canceled the payment in paypal, it shows the payment as canceled and above it, shows refund pending. I also logged into my ebay account and the payment is displayed with the hour glass symbol saying the "payment is being processed." It's been like that for a week. I also contacted the seller if they could issue a refund but received no reply.   A few days later, I logged onto my bank's website and saw that the amount for the item has been deducted from my account even after I canceled the payment in paypal. On paypal it also showed the seller's email but it doesn't seem to be a valid email address. I used various websites to check if the email was real but didn't find anything. So far, I haven't received any reply from the seller on ebay and I didn't even bother contacting the email linked in paypal because the person who accessed the actual seller's account probably just put a fake email address down.   How should I go about this? If the refund on paypal still says pending, do I just wait until the seller issues one? This is assuming the actual seller has access to the account again. Or would the refund be transferred to my bank account after a few days? Any advice or clarification would be appreciated. Thanks!   ***Also posted an image of what is displayed on paypal*** ... View more

Is there some way that we could have paid an invoice NOT using paypal?  I need to start a claim for the money charged to the credit card, but the transaction is nowhere to be found in my paypal account. ... View more

Is PayPal down ?    I sold something privately and it took forever to get notification of payment and when did, notification not the same format as usually get for eBay items or other private sales done in the past, but looked like had got similar in the past, for just sent money,  (Didn't include buyers shipping address, but correct name and email address as well as my correct name format ) From "service@intl.paypal.com" <service@intl.paypal.com> address looks right and no oddities with that...(in the past seen the right name, but a different email in the bracketed part for likely scam emails) But Can't get into or open paypal .com or ca, from any links on eBay or on the web...to see if the payment is in my account, keeps timing out or producing error messages, on both my laptop and a mobile device, I even tried different browsers, restarting my computer..    ... View more

I bought an item for 10.99 Us funds cost me 14.93 Canadian. I never received it. I was told I would get a full refund but I only received a total of 8.81 Canadian funds. What can I do.  I know it’s only a few dollars short but that is not the point. It’s about taking care of your customers. What can I do now? ... View more

As you all know there is a foreign currency exchange fee when paying with credit card or using paypal. What about using ebay gift card? Is there a fee? ... View more

I have tried to check out and pay for things this evening with pay pal and am unable to get thru.  Is there something wrong.  I have tired using my ebucks certificate and then without and still can't check out and pay with pay pal???????????????    tks   Dave ... View more

Issue #1 - There was a withdrawal from my bank account of over $91.00 on April 3rd. Did not buy anything on that day using PP as a payment method. There is no record of the transaction in my Paypal summary nor a confirmation message in my connected email.  Going back & forth right now for a few days trying to get help. I just sent an image of the transaction in my bank account. Assuming someone in Payment Processing department is helping themselves. Issue #2 - Applied my new Ebay Bucks certificate (three days or so after it was released for me to spend) on a purchase. My Ebay Purchase History shows the certificate was applied & the total reflects that. BUT, Paypal has taken the full amount out of my account and in small lettering it states that the certificate amount is *null*.  Sent a message to the seller to see what they actually received as payment. Waiting for answer. So, WT?????? ... View more

Hi everyone, I haven’t been around here in a couple years, been a lot going on. So much has changed for me. Anyway, I was just wondering is eBay Canada switching to Adyen (sp) for payment processing?  If yes, what do you all think of it?  Thanks & Hi to all!  ... View more

I purchased item  and it was a computer download on line that involved no shipping or import fees, yet I was charged 12.28 US shipping and 17.60 US import fees.  I contacted  him, and he received neither. So... who is pocketing these fraudulently claimed funds, and when should I expect my refund? ... View more

How to receive my payment from a sale. ... View more

PLEASE HELP ASAP!! I wanted to buy a phone (Samsung Galaxy s8) on eBay. I'm from Canada and i've tried both United States and Canadian sellers. When I put the item in my cart and go to checkout I click on PayPal. I login to my PayPal account then the login page closes and on the ebay checkout page it says this. Sorry, this payment option isn't available. Here are your options: Select a different payment option. Contact PayPal customer service to resolve this issue.   How do I fix this? I have $900 in my PayPal balance which is enough for the phone including shipping and all of the other fees. ... View more

can i use a canadian ebay gift card on my order and pay the rest using credit card? and do i need a paypal account to use a canadian ebay gift card? do i have to use paypal to pay the rest? my local 7-11 now has canadian ebay gift cards so i am wondering if i can use it with my credit card and if i can use it even though i dont have a paypal account. ... View more

1 month ago, I did order Video player 8mb but the item not yet. In fact  right now, I do not want more. I am very stress and I can not trust ebay system. I want money back..Help me.  ... View more

I used my eBay store shipping supplies coupon on supplies last night. They took the -32.32 out of my Pay Pal. I did apply the coupon right... does anyone have insight on when or how this amount gets funded back? My summary dashboard does show that the code was redeemed. My Pay Pal receipt I received after shows $0 with a -$32.32 discount. ... View more

Have yapped with eBay, they say that it has happened to a lot of people..."they are working on it." Been five days, still cannot use them. I haven't bought any of the prohibited auctions as stated, just some sports cards. Would appreciate some kind of resolution as they expire November 2nd. Thank you. ... View more

Ebay is saying my payment did not go through. I HAVE MY BANK STATMENT SHOWING OTHERWISE. I JUST WANT MY REFUND OF $11.21  I'AM A SENIOR ON A SMALL PENSION. I CAN'T AFFORD THROWING MONEY OUT THE WINDOW. I JUST WANT MY REFUND.  COULD SOMEBODY SEND THIS TO E-BAY SO I CAN GET MY REFUND. ITEM # IS 152723483108 BEATLES MONO BOX  SELLER IS SHEROMORRI       THANK YOU TO ANYBODY THAT CAN HELP.   HELLO E-BAY. COULD YOU PLEASE SEND ME MY REFUND.        THANK YOU.  ... View more

I applied with ebay some 3 or 4 days ago to cancel out an item I purchased, the seller was willing to cancel it, so long as I cancelled it, I wrote him back to tell him a seller should be doing this as I allready paid for the item and the amount showed on my credit card.  Well communications with the seller were not good after writing him one email after the other I received no replies whatsoever.  This amount shows up on my credit card statement but not on pay pal and I went into My Ebay and he still has not sent the item or there is no indication of it.  But here is what Ebay did after telling me for 3 days to be patient and that the cancellation was pending this morning I got an email from them saying now that the transaction cannot be cancelled, what gives Ebay!!  This is certainly not fair, it is not my fault that the seller did not tell ebay to cancel but did to me. ... View more

This happened once before in my memory and caused no small amount of trouble for me. It was maybe nine months ago?   Anyway, today again: Withdrawal to Bank Account Reversed for no apparent reason. I actually SAW the transfer in my bank account this morning and while shopping it was 'refunded' aka reversed and vanished.   Surely, we will get to the bottom of this. When funny stuff happened to my money, I get a bit uptight.   Original date of Transfer was Sept. 2. Money appeared in my bank account briefly today and then was refunded.        No explanation. I haven't called Payal yet. My kids start school tomorrow, I've a long evening ahead of me to get stuff ready for them, so I don't know if I'll get a chance to call. I just wanted to warn other users to be alert for this.        ... View more

Just signed up How do I get PayPal   Doug ... View more

How can I pull up my last invoice? ... View more

Hello, Our order has been cancelled by mistake. Customer paid and we send item to customer. Today we received email from Ebay that order has been cancelled.How we can stop this cancellation? Can you help us please? Kind regards ... View more

I cannot log in my paypal account , I fail at last security check , (receive a text on mobile#) , but that is not my cell phone # ,  ... View more

I was delayed from buying an item on eBay, now, the item is listed as being a scam, and possibly an issue. The listing has been removed as well, and I am unsure of how to resolve this current conflict. ... View more

Does anyone have experienced being charged for an item one never bought??  what do I need to do?? ... View more

Hi, I'm brand new to eBay and haven't signed up for PayPal, since I noticed that all credit card purchases are automatically routed through PayPal. So, I though, why bother sign up as a buyer? Then, I noticed that after having bought two items in U.S. $ (and my credit card being in Canadian $), the credit card company charged a currency conversion fee, tacking it onto the overall price + shipping. My question is: if I sign up for PayPal, can I avoid being charged a conversion fee (U.S. $ to CAD $) for a U.S. listing, which my credit card company was charging me? Or, does PayPal also charge a fee for doing this? Thanks ... View more

Hello, please don't take the money to pay the item that I don't submit or confirm to pay the item. one of them is from China a bout the Apple 6. I just look at it and they want me to pay.I told them that i dont want it. and i dont wanted to pay the thing that don't need it.but still ask me to pay. so that is why I want to tell you don't take my money to pay to them even ebay could not ask me to pay to them, thank you. ... View more

There should be a button next to my item that I can click,,, that says,,, " I have received this item and am happy with it so pay the guy " so the shipping party can be paid quickly... I notice some of my received items go weeks after they have been delivered..... It's not fair to the shipper of the goods to wait so long....   ... View more

I paid for a label through paypal but wasn't able to get it printed in time, so I had to pay for it again. Can I expect to get a refund for the first? I did a lot of searching and most answers mentioned voiding the label but I didn't see an option for that on ebay or paypal. I'm hoping this is because something like this will be handled automatically. What's my next step? ... View more

I won an auction and live in Canada.  My US seller is having difficulty invoicing me for Canadian shipping charge. Is there anyone that has encountered this sort of issue? ... View more