I had agreed to purchase the item and everything went well until payment no shipping information

I had agreed to purchase the item and everything went well until payment no shipping information blocked at that point  I tried repeatedly to make my payment but there is no shipping information on the eBay ad and now the seller is claiming I didn't pay and the item is locked in my sales cart and I can't cancel the order as I had agreed to buy it. Has anyone had this problem before ?

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I had agreed to purchase the item and everything went well until payment no shipping information


@redfishingbird wrote:

I had agreed to purchase the item and everything went well until payment no shipping information blocked at that point  I tried repeatedly to make my payment but there is no shipping information on the eBay ad and now the seller is claiming I didn't pay and the item is locked in my sales cart and I can't cancel the order as I had agreed to buy it....


 

Do you mean there is no shipping cost available for Canada?

Ask the seller to send you an invoice through eBay with the shipping cost -- and pay using that.

 

-..-

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I had agreed to purchase the item and everything went well until payment no shipping information

Make that request BOTH through eBay messages and through the Dispute that the seller has opened.

 

Just in case, was this a Best Offer situation? Because you said you had 'agreed to purchase".

Or did you buy/win a listing?

 

Sometimes a seller (usually US or UK) does not accept buyers from Canada/overeas.

Does he have a price for shipping to Canada on his Shipping and Handling tab?

 

If he does not, did your 'agree to purchase' include a firm quote on shipping to Canada?

If you have a firm quote, can you add it to the eBay invoice you received?

(Hint- where it says Recalculate- don't.)

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I had agreed to purchase the item and everything went well until payment no shipping information

Hi everyone,

Due to the length of time that has passed since this thread began I have locked it from future replies. If this is still an issue that warrants discussion, don't hesitate to begin a new thread!

Tyler,
eBay
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