Managed Payments - HELP
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06-22-2021 11:33 AM
In my Seller's Hub, I have this msg - You need to update your account details on file—this is required to set you up for managed payments. Update account details. When I click on the link I get the screen to enter the micro-deposit amounts - but I have not received any and I suspect there may be an issue with the account number. Where do I change my bank account info? I've tried all the links and can not find how to do it. Been going around in circle for days.....really frustrating.
Re: Managed Payments - HELP
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06-22-2021 12:18 PM
My understanding is that for security reasons, changes to bank account information cannot be done online. You'll need to call a Managed Payments specialist at eBay instead.
Re: Managed Payments - HELP
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06-22-2021 01:26 PM
Have you tried changing it in sellers hub- payments- payout settings?
Re: Managed Payments - HELP
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06-23-2021 02:27 PM
that's where I have the message. I don't see anywhere that I can change anything.
Re: Managed Payments - HELP
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06-23-2021 02:29 PM
I didn't have to call to set up the account, why would I have to call to modify? Where can I find the phone number for the specialist?
Re: Managed Payments - HELP
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06-24-2021 02:01 PM
Follow the links and hoops through a “contact us” link on most eBay pages. When you do get to speak with someone, make it clear at the beginning that you’re a Canadian seller with a Managed Payments issue.
Re: Managed Payments - HELP
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06-24-2021 07:51 PM
Sadly, none of the 10 categories have anything about bank account info. I'll keep digging
Re: Managed Payments - HELP
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06-24-2021 08:00 PM
Why does ebay hide phone numbers? The only numbers I found were from 10 yrs ago. Will give them a try in the am.
Re: Managed Payments - HELP
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06-24-2021 08:09 PM

