Payment pending error.

us_dupui
Community Member

Good evening, I am writing on this board as a last resort. Long time ebayer, never had an issue.  For an unknown reason, i am now unable to complete a transaction due to my payment getting stucked on payment pending.  I have a giftcard that i use and the rest is via paypal/credit card.  Can somebody please help me. Customer service is completely clueless. 

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Payment pending error.

marnotom!
Community Member
When did you make your payment?
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Payment pending error.

Are you the buyer or the seller?

New and occasional sellers have their customer payments put on Hold for up to 30 days.

The seller can use the "pending " funds to buy a shipping label, in fact that's a pretty good way to know that the money is there  and On Hold and has cleared the banking system.

Until you've been selling for 90 days and sold 25 items your payments will be held until tracking shows delivered, or in 21 days if there's no tracking. They can hold the payment for the full 21 days if you're selling in a high risk category. 

 

Are you the buyer?

The same holds true.

Is the seller new or do they only sell occasionally?

If they can buy that shipping label, your payment is good and they should ship.

 

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