Payments
Ready to connect with, learn from, and share your payments experiences with other members? Join the discussion and get tips from sellers to help you get the most from payments. Please note that this board is not a channel for 1:1 customer support. For time-sensitive or account-specific questions, please contact Payments Customer Service for assistance.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Regarding the listings of Coins, Paper Money & Bullion

Business sellers who regularly list in coins, paper money and bullion categories are being notified to register in phases to have eBay manage their payments. If you've received a notification to register, we recommend you do so by the deadline indica...

Managed Payments: positive results?

With all the complaints about managed payments I thought I'd add a positive outcome. Twice I've had charges for automatically relisted items that somehow had the extra photos option checked. Their charges were only $1.00 (plus GST) but in the pre-MP ...

adding a first payout option

Hi! I had an ebay acount for a while now but I want to start selling shoes. I was trying to set up my bank account in my profile but there is no option for me. I can only had credit card for me to buy stuff (not to get paid by ebay) or paypall.. Is t...

ebay.jpg
User avatar by Community Member
  • 149 Views
  • 2 replies
  • 0 helpful

Managed Payments - here we go again

So earlier this year I attempted to set up managed payments and that resulted in me being unable to sell for 6 weeks. Eventually ebay rolled it back and everything was fixed. Now last week I got two messages from Ebay Canada and a voicemail from Ebay...

User avatar by Community Member
  • 274 Views
  • 5 replies
  • 0 helpful

Resolved! Cancel by seller

Bought an item last night, paid through Paypal. The sender has emailed me it’s out of stock, proceed to cancel order. I’m thinking I only need to cancel on the Paypal to ensure no funds taken, and it’s academic whether eBay knows or not, otherwise I ...

User avatar by Community Member
  • 431 Views
  • 5 replies
  • 1 helpful

Managed Payments - Observations...

Observation Number 1 - Now that our "funds" are transferred to our bank accounts, I have actually almost completely stopped spending money on eBay. Except to pay the difference on those overpriced eBay packaging supplies... Observation Number 2 - It ...

User avatar by Community Member
  • 202 Views
  • 4 replies
  • 1 helpful

eBay Canada credit issue with Canada Post

Hi I printed an eBay label today on eBay.ca. When I went to the local Post Office to drop it off.....the clerk got a MESSAGE that "Distribution Order blocked for Credit. eBay's account with Canada Post is overdue.I also spoke to someone at Canada Pos...

User avatar by Community Member
  • 789 Views
  • 16 replies
  • 2 helpful

Managed Payments Can't Process Refund

I've been on managed payments for a few months and it "seems" to be working fine until recently. Buyer purchased a low dollar item and soon after requested to cancel as it wasn't needed. I cancel the purchase and everything seems fine for 2 days when...

User avatar by Community Member
  • 265 Views
  • 3 replies
  • 0 helpful

Managed Payments Difficulty #1

My sign up window was quickly winding down, so not wanting to risk an unnecessary interruption I decided to go ahead and sign-up, that was yesterday, April 15th.The application process was extremely brief. After confirming my name, address and phone ...

ebay account

I received an email saying my payneer account is verified. But the account still shows 90 days payout. listings put it. what is the reason? please can i fix it?

User avatar by Not applicable
  • 380 Views
  • 2 replies
  • 0 helpful

eBay ID form BROKEN!

Who made the moronic decision to withhold payments without a driver’s license or passport; but not allow the the document number to be entered — the form doesn’t work!So now, after 18 years of being an eBay member, I have thousands of dollars on hold...

User avatar by Community Member
  • 690 Views
  • 15 replies
  • 1 helpful

Available Funds.

So I don’t want to give eBay all my information (bank, DL, SIN) because it’s a safety privacy issue for me. I’ve had identity theft in my past (a complete and total nightmare.) I want to just close my account as eBay is just give us the info or get o...

User avatar by Community Member
  • 597 Views
  • 8 replies
  • 0 helpful

Issues with Managed Payments

Our company sells on EBay and our payments have always been managed by Paypal. We have never had any problem with them but on January 12, 2021 EBay sent us an email asking to manage payments for our company's account promising no more PayPal payment ...

Awful policies on customer requested cancellation and managed payments hinders seller performance

This managed payment program sucks. Deliberate excessive processing time, with a slick diagram presentation that blames a non-existing bank delay for their excessive profiteering, although with paypal I would often have my funds same or next business...

Payment - No way to set it up!!!!!

When I try to use the link to "REGISTER NOW" it brings me back to the page I entered it from. No matter how I try ebay URL, site links etc. I just go around in circles. Can anybody please help me with this problem?? Thanks in advance!

User avatar by Community Member
  • 177 Views
  • 2 replies
  • 0 helpful

Deleting Social Insurance Number from Managed Payments

I recently signed up with Managed Payments, as Ebay was taking away my selling priveleges if I did not do so. One of the requirements is inputting your Social Insurance Number (SIN). I made a mistake of putting in my SIN number into the field. Later ...

Ebay customer service Amber

Wow the best customer support i ever received on Ebay . Amber was so helpful and very responsive and follow up she was unbelievable. I had a issue with a payment being released to me and she was so helpful.I wish all Ebay support staff was like her.

Canadian Seller here at my wit's end with eBay's Managed Payments (MP) nonsense.

Hi all! Hoping to get some clarify and resolution in this matter. Thank you in advance for your insights. I am a Canadian Seller who has only ever sold on ebay.com. Up until I was -like many- forced to switch to MP and herein lies all the mess that h...

(Mis)managed Payments

"We charged your credit card ending in XXXX for C $19.00. The reason for the charge was that you didn’t have enough available funds to pay what you owed for previous transactions." The charge is for postage. Why does eBay pay money into my bank accou...

User avatar by Community Member
  • 321 Views
  • 6 replies
  • 1 helpful

Resolved! Managed Payments Is A Step Backwards

The acceptance of the new Managed Payments scheme without much (as in loud enough) complaining by eBay sellers is proof eBay has become a monolithic monopoly that can pretty much dictate ANY terms and sellers have no choice but to accept them. I’m st...

Canadian Sellers using Managed Payment

I live in Canada but sell on eBay.com. Recently I switched to to the MP program. I followed the instructions and opened a US$ chequeing account at the local RBC branch so that I could receive payment in US$. I included the account details on the MP a...

User avatar by Community Member
  • 1732 Views
  • 12 replies
  • 0 helpful

More Managed Payments Hilarity

I'm beginning to think that staff are simply being hired off the street and thrown into the job on day one. Perhaps someone could train the staff so they are aware of the test program that is pushing Canadians through the US registration process. Mor...

ebaylol.jpg
User avatar by Community Member
  • 666 Views
  • 9 replies
  • 0 helpful

U.S. Exchange Rates and Managed Payments

I am a Canadian Seller and my prices are in U.S. dollars and recently was moved to the Managed Payment system. I notice that I am now paying slightly more in fees as compared to the old PayPal system. Also aside from this I am concerned with the exch...

How the.....heck.......do i add a payment method to MP?

I need to set up my payment method for MP. The options are credit card, debit card and bank account. Cool. Here are the instructions how to do it on Ebay ca: Go to Payments in My EbaySelect 'Add Payment Option' There is nothing that says 'Add Payment...

User avatar by Community Member
  • 224 Views
  • 1 replies
  • 0 helpful

Managed Payments- Automatic Payment Method question

i have just been enrolled in MP and it is active. I was under the impression that any fees or charges that cannot be covered by my pending funds in my MP account will come out of my bank account. But after reading the introduction email info, it impl...

User avatar by Community Member
  • 251 Views
  • 4 replies
  • 0 helpful

Direct deposit question for canadians

I was referred to this subforum by another member, not sure if this is the correct place.I'm trying to set up my ebay account with my bank since they no longer accept pp but want to make sure that i'm not going to get charged conversion fees repeated...

User avatar by Community Member
  • 392 Views
  • 4 replies
  • 0 helpful

Managed Payments - HELP

In my Seller's Hub, I have this msg - You need to update your account details on file—this is required to set you up for managed payments. Update account details. When I click on the link I get the screen to enter the micro-deposit amounts - but I ha...

Most Helpful Authors