i bought an item as a xmas gift when it was plugged in it fried sent it back at end of dec almost 2 months seller said he never got it .

alicat151.2008
Community Member

sent seller email of post office receipt that item was sent back.still says did not get item.im out money and item

Accepted Solutions (2)

Accepted Solutions (2)

You are out of luck as far as ebay/PayPal are concerned. If no refund/replacement by day 43 from payment date a dispute must be opened. Its easy for a less than honest seller to say.. i never received.

 

As mentioned, PP requires return with delivery confirmation and if over $250., recipient's signature.

 

If funded payment with a credit card , could try a charge back by calling customer service # on back of card.

 

http://pages.ebay.ca/help/buy/paypal-buyer-protection.html

Did you ship with delivery confirmation? If not you may be out of luck..

 

Here's a thorough guide on how to do returns. Kind of out dated, but still applies.

http://reviews.ebay.ca/HOW-TO-RETURN-an-ITEM-for-FULL-REFUND-amp-A-FEEDBACK?ugid=10000000000014703

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