An FYI to Anyone Using Shippo & Canadapost

[lotzofuniquegoodies]

Just a little note to anyone using Shippo on a regular basis.

First time this has happened to me in 8 months of using Shippo. I accidentally typed typed in 23 cm x 19 cm x 8 cm when sending out a shipment recently. Appears this shipment was randomly audited by Canada Post. Received a bill today(7 days later) for 0.99 from Shippo for that shipment. (Will now be postponing early retirement  🙂  )After auditing new measurements were 23 cm x 19 cm x 8.5 cm(was not to 9 cm??) causing the additional charge . I'm always careful to measure once, enter amounts and then confirm and I always round up to the next number to be on the safe side. Whenever possible confirm your measurements prior to finalizing your postage. Not a large amount but with a major typo could change your postage substantially and difficult to contest a week or 2 later. This could  easily happen to anyone if you were rushing. And as far as anyone can tell tell if you were to overpay very unlikely you would ever see a credit. Shippo does not refund for Canadapost.

-CM

PS. Suggestion for Preview in Shippo before printing has not happened.

[rosscd57]

It's not a random audit - they have lazier measuring devices at most major centers an if your box bulges in the middle past your measurement you will get charged - PayPal and Shippo. I measure mine exactly and throw an extra centimeter on one side - seems to work.

[lotzofuniquegoodies]

Item was processed in Calgary and delivered the next day in Rural Alberta. Would have had to have been audited in Calgary and package was not bowed. More than likely a data entry error on my part. Think it was a little petty for .5 cm's tho but it would make a difference with the new cubing factor. 

-CM