Bugged Listings? Not Searchable on .com

[teenytrinkets]

This is a first! I have a handful of listings that are not showing up on .com. They had very low view counts, so I knew something was off.

I have ~200 listings. They all have the same shipping services listed (small packet air & tracked). They are all searchable on .com except for the ones listed below. I'm searching by item number. You can still see them on .com as "international" items, but the flat US shipping I've set up isn't showing up (so it's like I didn't set up US shipping, which I did...I can show you screenshots).

I've tried revising the listings, changing shipping, categories etc, but this isn't working.

The only thing i think it could be is a bugged listing(s) that I then used as "sell similar item" for the others that are bugged. All my listings are done on the app.

Here's the listings:

184444720491
184444724546
184444714057
184444709857
184444701951
184444675259
184444610556
184440628795
184440464121
184440825946

Any ideas?

P.S. Ending and relisting means i need to pay listing fees, since I've hit my max for this month - so I'm hoping I can try something else!

[teenytrinkets]

I've considered this workaround, but this is then listing duplicates, which is against eBay policy, no?

[pjcdn2005]

It would only be considered a duplicate if you had shipping for the same places on both sites. If you specified shipping only to Canada on the .ca listing and only to US on the .com listing they would not be duplicates so that would be allowed.  But of course you would be using up 2 free listings.

[tyler@ebay]

@msmaggie060 - I heard back on your mask issue (at last)!

There is a block on visibility for pandemic-related items 'cross-site'. Meaning  Covid-items you list on .ca will show to .ca only. Likewise on .com. 

At this point, your advice to Trinkets about listing on both sites (but not offering shipping to outside countries) is also going to be the best course of action for you and your masks. I know they're unique, so it may not work to list them on both, but for those where you have multiples of the same pattern you could definitely get them on both sites to make sure everyone gets a chance to see them.

Thanks!
-----

Sorry for veering this thread off course, but I cannot for the life of me find where we were talking about it before. It's also similar to the issue Trinkets is encountering, so semi-related at least!

[teenytrinkets]

Hi tyler@ebay

Thanks, but I already know about the block from visiting the .com boards - I'm really looking for a solution other than duplicately listing my 25 items that are blocked.

Also, I have no idea if I can even list on .com because I'm not signed up for Managed Payments.

What a pain this is! I get the need to block the word MASK but can't the tech team program an exception for my MASCara listings?!

[tyler@ebay · Accepted solution]

It's definitely a pain in this instance, and I'm working to get a different solution for us, but at this point I don't have one.

Unless you've been notified to sign up for managed payments on .com, you should still be able to list there using PayPal without any issue!

[msmaggie060]

Thanks for the info tyler, although honestly, I’m not sure why this cross site block exists. PPE items seem to be available everywhere now. Toilet paper and paper towels seem to be getting scarcer though!

The original thread was on the Weekly Chat but I can’t remember which one. Maybe about 3 weeks ago. Please keep us posted if you are able to get this changed, and thanks.