I have a Canada Post Strike dilemma. I sold a item last Thursday, Nov.14/24. I messaged the buyer to hold off paying until I knew what kind of strike action CUPW was going to take on Friday morning.
On Friday morning I messaged the buyer to hold off on paying until I messaged him back. I let him know that it could be 7 to 10 days before any resolution was found. The buyer agreed and all was well until he paid on Sunday, Nov.17/24. Now I have to ship by Nov.22/24 (I have 5 days handling time).
I messaged him back on Sunday and asked why he paid when I asked him to hold off until he heard back from me. He said eBay keep sending him reminders to pay and he was getting nervous about it.
My dilemma is what if the strike is still going still on Friday, Nov.22/24? I don't want to use a different shipping method as I have solely used Canada Post for 18 years.
Can I just mark the item as shipped on Friday then mail it out at a future date? If I don't ship until Canada Post is up and running and I get a late shipping defect, will I be able to have it removed because of the strike?
If the buyer just waited to pay when I messaged him all would be well.