
05-01-2020 03:39 PM
I was just checking my feedback and saw that there was a follow-up message to feedback, I have never seen that before, not a complaint, just a nice comment.
05-01-2020 05:44 PM
Used to be a common thing 20 years ago when it was all kumbayah around here and people were more interested in exchanging pleasantries that actually buying and selling.
05-01-2020 06:19 PM
I just didn't know it was possible, in over 20 years that was my first, I have to admit I am not really a buyer, so I guess I haven't seen the option.
05-01-2020 09:16 PM
The best way to use those Responses is NEVER use them.
It's terribly easy to fire off an angry Response to a neg or even a neutral -- but the only ones who will ever see them are your future customers.
And what will they think of you then?
I have occasionally Responded with "Thank you for my 50,000th positive feedback. I appreciate your custom," or the like.
Well, 500th really. A girl can dream.