Gallery Plus charged when I did NOT select it

It has been 2 times now that Gallery Plus was charged to me when I'm 100% sure I did not ticked off the box. Has it happened to you too? The first time, I thought it was because I did not pay enough attention. But since then, I pay a LOT of attention to it. Tonight, I just listed an item and the fees were really 0.00 at the bottom. And yet, eBay charged me $1.00. It's really NOT funny!

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Re: Gallery Plus charged when I did NOT select it

Yes, this has happened to me too. You have to be really careful when listing and double check everything. Could be

a glitch but it has happened more than once. 

Message 2 of 6
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Re: Gallery Plus charged when I did NOT select it

I did check everything the second time around, and it is really frustrating. Especially when I don't sell anything these days...

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Re: Gallery Plus charged when I did NOT select it

I had it twice in January and I noticed after I listed a few items when I seen the cost. I checked it out and it had a check mark by it & I did not check it off myself so since then I always check before I list the item & I use Inkfrog not Turbo Lister. It was brought up on the US boards  a few times and was called an other glich.

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Re: Gallery Plus charged when I did NOT select it

This happened to us several times in early mid January. I was re-;posting about a dozen things in the bulk editor and was asked to confirm the costs before submitting and SPIT my coffee out (missing the screen thankfully) at the fees. The option was pre-selected for us. Every single one. I know for certain that these auctions were not using that service. eBay has probably made a huge amount of money pulling these little stunts occasionally. I do not think that most of these issues which cost us money are glitches. I think that we are supposed to live with them, and assume that they are. Not funny eBay! You're already charging us more than enough to list here.
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Re: Gallery Plus charged when I did NOT select it

I rarely check my eBay invoices, but whenever I do I find phantom charges.

 

The problem with these things is that you can get the charges reversed but doing so requires more time that it's worth on the phone.  (Think of the money that eBay (all of them really) make with phantom charges because when you do catch it it requires a lot of effort for a very small return...... millions?)

 

I know, I just spent the better part of a morning recovering $5 overpayment for eBayshippingsupplies.  The problem is that once you start the recovery process you get hooked and then it usually takes more effort and time than it's worth. 

 

 

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