Geez... Fix the site issues!

mcrlmn
Community Member

Today's flavor is:

 

 "The following critical errors have occurred

ERROR - UNABLE_TO_GET_DATA_FROM_SERVICE"

 

I'm attempting to print an invoice to include with shipment via 'View order details'.

 

Maybe eBay should force another fee increase so they can afford to hire some good help.

Message 1 of 4
latest reply
1 ACCEPTED SOLUTION

Accepted Solutions

Geez... Fix the site issues!

It seems that at least some of the time when an invoice has been sent for multiple orders, trying to go to order details results in that error message.  You should be able print an invoice if you use selling manager from the sold page and there might be a similar way to do that in my eBay.  If they paid with Paypal you can also go the transaction, click print packing slip and enclose it with your order.

View solution in original post

Message 2 of 4
latest reply
3 REPLIES 3

Geez... Fix the site issues!

It seems that at least some of the time when an invoice has been sent for multiple orders, trying to go to order details results in that error message.  You should be able print an invoice if you use selling manager from the sold page and there might be a similar way to do that in my eBay.  If they paid with Paypal you can also go the transaction, click print packing slip and enclose it with your order.

Message 2 of 4
latest reply

Geez... Fix the site issues!

Thanks for your reply.

There's times I just need to take a deep breath, go outside, scream, bang my head on the fence a couple of times, then begin anew.

 

I've tried all the eBay site examples you've offered; to no avail.

I'll print from the PayPal transaction.

 

Thanks again pjcdn2005

Message 3 of 4
latest reply

Geez... Fix the site issues!

I dont know what kind of tech people they have but there seems to be a lot glitches lately.

Message 4 of 4
latest reply

Type a product name