Hmm another glitch, just got this message....regarding eBay donations....

devon@ebay I didn't sign up for ebay for charity, so I wasn't part of this, I suspect the "To" list got screwed up.... received this in eBay messaging only so far, no email.

Important Information About Your Recent eBay for Charity Donation

Dear ricarmic,

Thank you for recently using eBay for Charity to initiate a donation during checkout between October 12 and October 19, 2022. We greatly appreciate your support. Unfortunately, eBay was unable to process several donations on those dates due to a technical issue. Because eBay did not charge you for your donation, please disregard the tax receipt that was erroneously issued by our partner, Benevity.

We have since resolved the issue and donating at checkout with eBay for Charity is enabled if you would like to use that option at a later time.

Thank you for your patience and understanding, and we apologize for any inconvenience.

eBay for Charity

Message 1 of 14
latest reply
13 REPLIES 13

Hmm another glitch, just got this message....regarding eBay donations....

ha......i was just about to post about the same issue.  I just got that message too.  I have no idea what it's referring to.....is it saying i made a donation when i bought something, or i donated part of my profits to charity?  I only had one sale during the time period in question and i was paid what i should have been by ebay.....nothing withheld for charrity.  I didn't buy anything during the time period either.

Not spam, was in my ebay messages inbox.

 

 

Message 2 of 14
latest reply

Hmm another glitch, just got this message....regarding eBay donations....

marnotom!
Community Member
Oh, dear. That’s going to have a serious impact on your payment holds. 😉
Message 3 of 14
latest reply

Hmm another glitch, just got this message....regarding eBay donations....

I got the exact same e-mail. I have never made any donation to any charity through eBay.

Message 4 of 14
latest reply

Hmm another glitch, just got this message....regarding eBay donations....

I received that same email, have never been been involved with charity donations either ...
Message 5 of 14
latest reply

Hmm another glitch, just got this message....regarding eBay donations....

Just received the same message and looked here to see if I was alone (apparently not).

I had made one purchase during that period and had three sales. If there was a Charity donation with either buying or selling I would hope it would have been more noticable and we should have been asked if we wish to participate! I guess it shows we should be making sure we read absolutely every line on everything we do in case something was randomly added like this! (Admittedly I don't always read all the fine print!)

Maybe this was just a mass email to everyone as that would be much quicker than having to go through all the sales/purchases for that week for everyone!

Message 6 of 14
latest reply

Hmm another glitch, just got this message....regarding eBay donations....

phc64
Community Member

Same here. I got the same e-mail but made no such donation.

Message 7 of 14
latest reply

Hmm another glitch, just got this message....regarding eBay donations....


@phc64 wrote:

Same here. I got the same e-mail but made no such donation.


@ricarmic 

Processing....Not processing? Oye!! Sure you didn't try to make a donation out of the goodness of your heart?

In other exciting news a seller at a Christmas market in rural Alberta had a number of transactions(3300.00 worth) not process using the square payment system. Square's explanation was seller chose cash over credit debit and is now telling the seller he needs to track down his buyers to get them to repay.(Many in town probably by chance). Ummm good luck with that. Basically...Tough noogies!!! Not sure how many buyers would have left phone numbers after making a purchase. Was on the news so seller is hoping buyers have the decency to get in touch and repay. Hope we don't have to worry about ebay buyers payments not processing and then being told up to us to try to collect after we shipped???

-Lotz

 

Message 8 of 14
latest reply

Hmm another glitch, just got this message....regarding eBay donations....

Same here, just getting in touch with ebay, making sure my account is not being hacked.
Message 9 of 14
latest reply

Hmm another glitch, just got this message....regarding eBay donations....


@ricarmic wrote:

devon@ebay I didn't sign up for ebay for charity, so I wasn't part of this, I suspect the "To" list got screwed up.... received this in eBay messaging only so far, no email.

Important Information About Your Recent eBay for Charity Donation

Dear ricarmic,

Thank you for recently using eBay for Charity to initiate a donation during checkout between October 12 and October 19, 2022. We greatly appreciate your support. Unfortunately, eBay was unable to process several donations on those dates due to a technical issue. Because eBay did not charge you for your donation, please disregard the tax receipt that was erroneously issued by our partner, Benevity.

We have since resolved the issue and donating at checkout with eBay for Charity is enabled if you would like to use that option at a later time.

Thank you for your patience and understanding, and we apologize for any inconvenience.

eBay for Charity


Hi @ricarmic! Thank you for letting me know about this. I will make sure to get this over the correct team to take a look into it. I will reach back out if they are requesting anymore information or examples on this  matter. 

Message 10 of 14
latest reply

Hmm another glitch, just got this message....regarding eBay donations....

Yep, I'm here to see if anyone else got this, to save having to make a phone call. I also didn't donate. I'm almost afraid to list anything in case I'm inadvertently signing up for something I wish not to sign up for! 

Message 11 of 14
latest reply

Hmm another glitch, just got this message....regarding eBay donations....

I got the same message and I have not sold since January this year and the same on buying.

Message 12 of 14
latest reply

Hmm another glitch, just got this message....regarding eBay donations....


@lukey9 wrote:

I got the same message and I have not sold since January this year and the same on buying.


Appears to have been a bulk email that went to most everyone. I received a bit later but mentions a purchase I made between 2 days where I never made any purchases.

-Lotz

Message 13 of 14
latest reply

Hmm another glitch, just got this message....regarding eBay donations....

I received the same.

I was suspicious at first. 

I don't recall making any donations.

Message 14 of 14
latest reply