
04-17-2019 05:35 PM
I had a buyer send a message that she had rejected the package on the item she had purchased. She said
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04-17-2019 06:06 PM
You can also ask the buyer to open a return request. You then accept the return and refund whatever amount you choose.
04-17-2019 05:46 PM
I believe that a Refused package is no longer covered by the Money Back Guarantee.
Theoretically, you don't owe her a penny.
However, ethically you can't have both the payment and the item.
Refund the payment less your cost of shipping and your fees both eBay and Paypal.
Block her timewasting badonkadonk.
04-17-2019 06:06 PM
You can also ask the buyer to open a return request. You then accept the return and refund whatever amount you choose.