How to get sales

[the-electronic-zone]

Hi im new to eBay. I posted 5 items to any tips and suggestions and how I can improve and get sells as a beginner that doest have so much h feedback??

[reallynicestamps]

Your best advertising is your Title.

You have 82 keystrokes use as many as you can.

Don't worry about repeating information in Title, Item Specifics and Description.

I'm looking at the MukLuk socks.

If you picture two pairs, some buyers will expect two pairs. Lose the picture with both colours.

You say they are over the knee, but the package shows them as knee high. Can you provide an actual length for the socks?

The first four words in your title are the ones seen by phone shoppers. Half of shoppers are on their phones.

Better title MukLuk socks knee high boot Cozy Up Your Life

Shipping- can you send those socks lettermail which has a 2cm maximum thickness?

Buyers dislike paying more for shipping than for the product. Can you put the cost of the shipping into the asking price $8.24 with Free Shipping? Or even $8.99 with Free Shipping?

[byto253]

Provide full details, and if an item is used, disclose and point out condition items until it almost hurts 😎   That will greatly cut down on returns and "Item Not as Received" (INR) claims. 

For example, for the Fox V2 helmet indicate the gender, size, age (if possible) and show pictures of the inside and the tags/labels.  Give a written description of the condition covering the physical and cosmetic conditon.  For physical,  I think key information for a helmet would be that it has no breaks, cracks or repairs.   For cosmetic you can give a general overview such as that it is very good or good, etc. with some surface scuffs/scratches but make sure to point out any more serious spots.   You cannot assume that because none are pointed out people should know it is ok.  

The idea it to provide the reader the confidence that they know exactly what they are buying, and you as a seller know what you are selling and are a responsible vendor.   Basically try to have no bad surprises for buyers, just good ones.   I look at other similar listings to look for good ideas on how to list.   

The fox helmet listings llinked below has some good condition description points, though  I am not a fan of telling buyers to go look stuff up on the internet though.  Note that it says "Interior padding is removable and I did soak and hand scrub them recently. "  I would word this a bit different to take out the "I" - "Interior padding is removable, and prior to listing the padding was soaked and scrubbed to ensure cleanliness".  

The listing also indicates "The faux leather slips covering the chin straps are peeling, which is why I show photos of that. The slips are removable, so you can buy new ones from Fox or elsewhere, if that's a big deal."  So, it is good he pointed this out.  What I wonder is are these slips cheap?  If not, is the pricing to aggressive?  If cheap, I would buy and replace them on the helmet.  Peeling chin straps can suggest the helmet has had hard use and is perhaps not the safest thing in the world.  

https://www.ebay.com/itm/165320956978?hash=item267de59c32%3Ag%3An14AAOSwHIZiACbb&LH_ItemCondition=30...

All this takes a bit more time when listing, but it is worth it compared to having an INR where you have to pay the return shipping or refund and let them keep the item.   It also helps sell quicker. 

[intimewithmusic]

I have no exp in this category but it would be great if those who do have experience selling used motorcycle helmets and know eBays policies and the Vero list could chime in on this to help.

[byto253]

There is actually only 1 helmet and it is used, the other items are new and vary.

@the-electronic-zone  I notice that on your new items, most titles have a lot of unused space.  Suggest using that to indicate they are New or New and Sealed, or New in Package, whatever is appropriate.   If there is still space, add some key features as well.  If the package has a UPC, complete that section as well as it can help search results.  

[pjcdn2005]

I'm not sure why you would mention the VERO list?    VERO is for companies to report a listing that has violated their intellectual property rights.  Selling a brand name item in itself is not violating their rights unless that item is counterfeit.

Just as a note, there are brands who are VERO members who are not on the public VERO list. 

[intimewithmusic]

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@pjcdn2005 wrote:

I'm not sure why you would mention the VERO list?    VERO is for companies to report a listing that has violated their intellectual property rights.  Selling a brand name item in itself is not violating their rights unless that item is counterfeit.

Just as a note, there are brands who are VERO members who are not on the public VERO list. 

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Hi Pj. @pjcdn2005 

  I'm not sure why you're challenging my comment made to someone else??  That said I'm happy to offer you an answer.  As noted I don't have experience selling used motorcycle helmets on eBay . Your personal experience would be helpful as I am disposing of my own motorcycle helmet. My daughter and I shared one and it's a bit tight for me if you know what I mean. any expereience you have selling them would be great!

 You are correct I suggested checking into the Vero program and the eBay policy for the following reasons;

 Safety equipment is closely monitored for any illegal and unathorized sales by manufacturers and government safety organizations. It doesn't require a Vero by a manufacturer or a rights holder to take down a piece of safety equipment. Governments take them down regularly. 

 Veros: Manufacturers of car seats, baby strollers, bicylce helmets and other safety equipment face lawsuits and Brand publicity when their equipment fails so they have an interest in the sale of used equipment. I don't know anything about motorcycle helmets and have said that.

My nephew is a motocross champion here in BC. I have been to his events and seen accidents. I would think the manufacturer of a motorcycle helmet would have a vested interest if the sale of their used helmets was traced back to eBay.  Just speculating... My suggestion may contain helpful knowledge for the new poster. It certainly would not be their waste of time. 

For example: In order to sell a new bicycle helmet on eBay you have to be approved first. The sale of used bicycle helmets is not allowed. Once again I said I don't know anything about selling used motorcycle helmets on eBay. 

   I did see this policy because I have my own bike and motorcycle helmets to replace and due to previous advice from other sellers  I choose not to sell them on eBay. It would make sense to check  the policy out for used helmets first  before putting your account at risk. 

I'm still not sure why you asked me to explain myself . Now you know. 

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From Ebay Help & Support

• Eligible sellers can list new bike helmets. Used bike helmets are not allowed

What is the policy?

Some products may be sold only by sellers who meet some or all of the following requirements:

• Seller has an established history of active selling for at least 90 days, with 100 or more transactions and $1,000 or more in sales in the last 12 months
• Seller maintains a track record of delivering positive buying experiences, including an account that is Above Standard or Top Rated
• Seller complies with all applicable laws, regulations, and eBay policies
• Seller has registered for eBay managed payments and verified their identity
• Seller does not engage in high-risk activities.  If we believe a seller is a high risk for not delivering the product or meeting these requirements, we may, at our sole discretion, restrict their ability to sell these products

These products include:

• Bicycle helmets

[pjcdn2005]

Thanks for the detailed explanation.  AFAIK Vero is only for intellectual property rights, not for the reasons that you suggest but now I have a better idea of why you mentioned them.

[intimewithmusic]

   You're welcome. In my only post to the thread owner I was simply asking if someone had experience selling in this category.  I don't.  As you know certain categories and certain sellers selling currently on eBay must meet not just eBay policies but government policies and the customs restrictive policies for every country an item may be sent to. Knowledge is golden. 

   Example: Recently I decided to sell in a category I had no knowledge of. Knives/Swords/Bayonets. There are thousands of them for sale on eBay so why not just list them? A new seller might do that without concern. 

  In reality knives are a category that comes under the list of "Restricted Items" so first I checked with another seller who has experience selling knives. I  read through all the restrictions on the major eBay platforms I might be selling them to like eBay Canada, USA, Australia and the UK.  Every division of eBay has different restrictions for the different types of blades etc.

  The Vero program, the program ,not the list, the list is meaningless because it's incomprehensive. The program  is used/abused for many reasons other than the control of intellectual property rights. I do have experience with that which I've outlined in other posts.  If a company or another seller for any reason wants your item removed they often resort to absuing the Vero program. Some allow but impose specific parameters. For example one company allows the sale of used wagons as long as you don't include a photo of the box.  They didn't say why. No one seems to know. No explanation is required. Maybe the box has a photo of his ex on it. I digress... 

Finally I adjusted the possible countries my knives items might be sold to. They are all different. You can't sell any to the UK some can go to the USA some not etc. Still not sure about  the bayonet. The Swiss army knifwe made it to the Virgin Islands. The carving knife has a bone handle. Is it bovine, elk, deer or ? It makes a difference. 

Safety equipment like knives is not the same as selling coffee mugs, magazines or vintage lunch boxes. "How to get sales" [selling a used motorcycle helmet] would be best answered by a seller of used motorcycle helmets.

  There's over 4000 of them for sale on eBay. It's interesting only 69 of them are for sale in Canada. Why is that? One could guess there's swacks of used ones all over this country. Why is there only 69 for sale in Canada?

 Maybe a bike shop owner, a motorcycle enthusiast, or a manufacturer has knowledge in that category that would benefit a new seller and help keep their account in good standing.