Messaging system seems to be down

zome2
Community Member

I've been trying to respond to messages today, but none are going through. When I  click on the "send message" button, it turns opaque and nothing else happens. Has anyone else experienced this?

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Re: Messaging system seems to be down

Try temporarily disabling your ad blocker; then hold down the shift key and refresh the page.

 

Or try another browser to see if that makes a difference.

 

Message 2 of 4
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Re: Messaging system seems to be down

Do you get notice of messages on your email? What happens when you try to respond from there?

 

I was able to respond to a message this morning through eBay Messages.

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Re: Messaging system seems to be down

"Try temporarily disabling your ad blocker"

 

Agreed.

I'm on Firefox and using uBlock Origin adblocker.

On Monday, I couldn't access 'Purchases history', 'Order details', 'Watch list', etc.

Also, my 'All Selling' page wouldn't completely load, and my 'Sign out' button wasn't in view.

A pain in the butt mostly because I had 5 orders to put together and mail.

As usual I blamed eBay.

 

A few hours passed with no improvement, so I tried Internet Explorer.

Wow, everything on eBay was fine, so I printed the invoices I needed.

 

Typically frustrated with IE's lack of functionality, I tried eBay on Firefox again, but the previous issues still remained.

Eventually, I clued in that Monday's uBlock update might be causing certain elements to be blocked.

I disabled uBlock on the eBay pages of concern, and voila we're good to go.

 

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