No Autocalculate Shipping Fee?

[nylon-gear]

I have a bunch of items listed at this time and about half show autocalculated shipping and the other half do not.  I have compared the international shipping sections of the two and they appear to be set up identically.  

Anyone experience this or know why the shipping calculator isn't working for anyone outside of Canada?

[momcqueen]

Can you give us an example of a listing that's not working, please?

[pjcdn2005]

I can see which listings are giving you the problems but could you please pick one of those and let us know which dimensions and weight you have entered for the package, which service you have listed for the US and which service you have for other international countries. 

[momcqueen]

Really, I saw cost of postage across the length of the page of listings.

[pjcdn2005]

You changed your location to an international one?

[nylon-gear]

The newest ones seem to have the problem.  I did not change location.  It is Canada.

Generally size/weight set is 

10x10x3, 275Gr.

Service selected is:

US Small Packet air

International Small Packet Air

No problems on CA postage.

[ypdc_dennis · Accepted solution]

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@nylon-gear wrote:
... Generally size/weight set is 10x10x3, 275Gr.

Service selected is:

US Small Packet air

International Small Packet Air

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First dimension is below the minimum standard.

Minimum size for Small Packet is 14 cm x 9 cm x 0.1 cm

https://www.canadapost.ca/tools/pg/manual/PGpsus_int-e.asp#1393860

[nylon-gear]

Weird it didn't throw an error when I listed like it does with weight.  As least I know why now.

Thanks!

[femmefan1946]

Weird it didn't throw an error when I listed

It's a long running complaint.

And more to the point, when the cost of shipping doesn't show up (or gives a ContactSeller response) that's a lost sale for the seller and possibly for eBay.