I use untracked shipping for most items because my stuff is mostly cheap and easily replaceable.
And I use Cookie Jar Insurance to cover the occasional loss.
This is just adding a few pennies from my selling price to a virtual Cookie Jar to cover the very occasional dispute.
True or false, my fault or the buyer's, refunds and/or return shipping come out of the Cookie Jar.
Most sellers using this report they actually make a bit of money on this kind of self-insurance, both in built up pennies and by NOT using expensive and unnecessary tracking.
YMMV but most people are honest.
BTW- we can now send USPS return shipping labels through Shippo. I'm not sure if we get the same discount on those that Shippo offers on Canada Post labels.
So if the dispute is Not As Described, we can tell the unhappy buyer to return for a full refund and send a useable label.
You had two recent returns. Is that more or less than 1% of your annual sales?
Most sellers find problems are less than 1% but it does vary by category.
I notice you are dropshipping from the USA, based on your listing location.
Have you considered that the problem may not be your buyers but your supplier?
For example that tripod #391686168010 looks too bulky to ship to Canada for $3.99USD.
Are they actually coming from China?
Wouldn't it make more sense to charge for a tracked service on a $150 item?
