Seller Protection - Managed Payments and Incorrect Address in EBay

My buyer has an incorrect postal code listed in ebay, but confirmed the correct one via ebay message.

Because I switched to MP no longer get paid via PayPal, I can't double check the address matches what's on the payment. Am I still covered by seller protection if I ship to the correct postal code, instead of the incorrect postal code listed on ebay?

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Seller Protection - Managed Payments and Incorrect Address in EBay


@teenytrinkets wrote:
Yes, but why is the package status "delivered" if it's being looked at by humans? That's why I'm wondering if it was rerouted and then delivered, and the scan times are wrong...?

There are "situations" where bad scanning takes place. Wrong button pushed and it either caught or not caught at the time. Even where the same bad scan is made multiple times in a row. I've had parcels that showed delivered at my community mail box then a scan a couple of minutes later rescheduled for delivery the next day. Not sure if maybe all the bins were full and they needed to move to next day for that reason. Also, some drivers scan stuff in advance and their "plan" for the day changes. Causing updates. Sometimes if you call CP directly they can give you a more complete explanation. Their system is much more detailed than what we see, even if they don't like to admit it.

 

-Lotz

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Seller Protection - Managed Payments and Incorrect Address in EBay

Sorry that's not what I said.   It has been the other way around for the past 10 years or so.  The addreses have been going from eBay To PP not vice versa.   I think that it has been even longer since confirmed addresses were required.  


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