w~~_7.JPG "pjcdn2005"){kind=avatar}
"Shipping cost cannot be calculated. Please enter a valid postal code" is the new normal. It's a long-standing glitch they are working to fix. It says postal code because you're viewing the listing on ebay Canada where we have postal codes.
If you look further, you will see a postage cost displayed. This postage cost will be reflected in the Shopping Cart and on your invoices, there is nothing to prevent a buyer from submitting payment and allowing the transaction to proceed satisfactorily.
@thehiddenlevelwrote:I get the exact same message
Technically, no. It says, "Shipping cost cannot be calculated. Please enter a valid ZIP Code" because the USA has Zip Codes. The error message is a glitch, ignore it. It's been there since November of 2017. 
@pjcdn2005 wrote:
@thehiddenlevelwrote:
wow, thanks to all for the super quick responses!
One of my listings that recently sold (282887120338) did NOT provide U.S. shipping cost, and it also had the 'valid Postal code' message.
I would like to avoid that with my other listings. I have included a screenshot of that listing and I can't see anything different that would cause no cost to calculate.
The smallest dimensions that you can use for small packet is 14cm x 9cm x 1mm so your first measurement of 13cm is too small. In cases like that the ebay calculator won't work but it won't actually give you a warning that it won't work. For some reason, the CP calculator will give you a price even though the parcel is supposedly too small. I've also heard that in some cases, Shippo will print a label even if the measurements are too small so the ebay calculator seems to be the only one that always follows the rules.
You can check on the official dimensions here:
https://www.canadapost.ca/tools/pg/manual/PGpsus_int-e.asp
You can check to see if the calculator is working on your listings by going to your listing and click on the shipping tab. Change your location to the US and enter a zip code. Click on see rate to see if it is working. You can check other countries the same way but you don't need to enter a zip or postal code.
Hi @thehiddenlevel! You've gotten great advice here from @pjcdn2005, @momcqueen and @femmefan1946.
The error Mo mentions is an existing one that will display to buyers, but will still generate a price if the dimensions entered can generate one (great catch PJ). Verbiage changes because of Post code/ZIP code differences in terminology (personally I think that Postal Code makes more sense than 'Zone Improvement Project' code, but that may just be me
).
Keep us posted on any other questions!
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