I'm a seller from another country and I sold an item which was estimated to arrive late Dec-early Jan yet my buyer still has not received it. Last known tracking states that it arrived in Canada just before Christmas.
Upon checking, I find that shipping is delayed to the weather but my buyer is upset and wants a refund. I messaged the buyer about the reason it is delayed and am currently waiting for the buyer to respond. Hopefully my buyer will be understanding...
But why is there no announcement by ebay? Will I be covered under seller protection?
