Seller Central

Using Lettermail for International Shipments

This has come up in other threads, and always turns into a huge argument. I'm not here to debate whether or not you're allowed to ship this way, just want to discuss with people who do ship goods as lettermail. I had an interesting experience at the ...

I will post here what Canada Post & Postal Union positions are.

First off is the Union statement CUPW Issues 72-Hour Strike Notice: A Call for Fair NegotiationTuesday May 20 20252023-2027/251No. 83 - AMENDEDOn Monday, May 19, CUPW issued a 72-hour strike notice to Canada Post. This action was not taken lightly, b...

Item Being Returned To Us Due To Address Issue, What are our Options?

We sold a game within Canada and it made it to the nearest post office to their address before being sent back to us saying "recipient not located at address provided". The buyer is asking why this is happening and insists the address is correct. If ...

Is eBay delayed in charging for CP shipping labels? Anyone else noticing this?

I have not been charged for a CP shipping label since June 24th. This is VERY odd. Usually get charged a couple of days after generating the label. I did get charged for 2 UPS labels on Jul 1st so I don't think the problem expands to all labels, just...

De Minimis exemption and Tariffs

De iMinimis and / or Tariffs I have had my shop in "Time Away Mode" for a while; but, I am wanting to get back to selling. I believe the De Minimis rule is still in effect for Non Chinese etc. goods. At least for Canadian & US goods - going to the US...

USA packages being returned

Anyone else have problems lately with packages being returned to sender? I had one that cleared customs in Chicago went to Texas which is the delivery state and then sent back. Had another this week with the m=buyers address blacked out and a RTS on ...

Canada Post shipping label adjustment runaround

I am hoping someone else has had this issue and can offer some guidence - I am getting the most frustrating runaround from eBay and Canada Post. I sent a small toy expedited lite to Alberta - small box, under 200g - cost was $9.38 I just happened to ...

Resolved! Why Ebay ruled against me for a "item not received" case?!

I printed shipping label on Ebay, shipped the package to buyer's address on Ebay, the tracking number showed "item delivered". And yet, buyer opened a "item not received" case. Ebay ruled against me?!WTH???Care to explain Ebay?What else can I do? You...

Country of Origin and Tariffs. Is my understanding correct?

I sell CD's and I would say 45% made in Canada and 45% made inthe US, the other 10% Japan, England and Germany. I am preparing for the time that de minimis goes away in the US 2027. I currently am listing CD's made in the US on .com and the rest that...

Mammy cookie Jars

I have a few Mammy cookie jars I was going to list but am not sure if they are considered racial

shipment got delivered for cancelled order.

1st time posting here. I shipped an item for a customer international. shipment was stuck in customs for 5 days and wanted the customers ID but the customer refused. shipment was still stuck with ocustoms. buyer asked to cancel the order owhich i did...

Canada Post USPS tariff disagreement - what's the status - China Packages still RETURNING? Resolved?

Stallion Express and Chitchats have been discouraging shipments to the US by using Canada Post USA Tracked for items Made in China. Chitchats has even disabled the service (not sure if still disabled or not). I am not even concerned with packages get...

Stallion Chitchats US shipping rates for heavy items 1/2 or less of US sellers US shipping rates

Did you notice how expensive are shipping rates through Ebay shipping for heavy items (e.g. 25 lbs) for US sellers shipping within the US? EBay may have low cost shipping on light items, mabe 5lbs or 10 lbs but as soon as the weight starts increasing...

What happens if the majority of the postal workers reject the proposal on Aug 1?

Will there be full time stirke as a follow up? If so, roughly when will they start the strike? Or will they drag the negotiations till the Christmas season, and do the strike right before Christmas again? P.S. I know there's another thread for the sa...

eBay charging sales tax on pure silver coins

Does anyone out there know how long it will take for eBay to issue refunds on incorrectly charged sales tax for pure silver items. I have been waiting for close to two months. I have been assured that it will get resolved as they have a long list to ...

Resolved! eBay Canada Post Tracked Packet International label

Trying to create an eBay Canada Post Tracked Packet International label, from Canada to (Andalusia) Spain. Error message each time I try. "It was not possible to generate the label. Something is wrong. Please try again later." My package is 11.43 x 1...

Warned a buyer about tariffs, but then they refused delivery over tariffs....

Had a US buyer make an offer on an item made in China. So I warned them about Tariffs that will be taxed and billed to them at the border in my counter offer that they accepted. Then they refused delivery over said tariffs being applied. There's no b...

How much is Ebay earning from the conversion of currency?

Before, when Paypal was the recipient, there was no conversion from U.S. to Can. until the seller initiated it. Now, Ebay is converting. In addition, if any adjustments need to be done, (shipping refund, whatever) the money is reconverted back to U.S...

Top Rated icon missing in listing?

Is it just me or the "Top Rated Seller" icon or text is missing in the search listings now ? Did eBay remove it ? I tried with Chrome and Edge. Not showing on .com either.

Canada Post Expedited Lite Labels Being Charged as Expedited Parcel

Canada Post are clearing their backlog and charging the shipping labels of the past few weeks. However this week I've had 4 different Expedited Lite parcels being charged the cost of an Expedited Parcel. They first charge the correct amount for the E...

Accidentally deleted sold items.

I have accidentally deleted last 25 sold items. People talk about a "deleted" or "archived" section in the Seller Hub, but I am not able to see anything like that. Any idea, what to do? Thanks! I noticed I can still access these items through e-mails...

ANYONE STILL HAVING PROBLEMS WITH ISC CHICAGO?

I'm still having problems with ISC Chicago and recieving scans after the package clears customs. One package spent 9 days in customs and has not recieved a another scan since. I even opened a claim with Canada Post last Saturday (see below)... Sat, J...

eBay shipping label printed with unreadable address

I just got my very first Taiwan buyer who provided their address in Taiwanese characters. The address did not show up correctly at all on the label (see bottom where there are all the ¿¿¿...)Would ebay still let me cancel the order with "problem with...

Shipping Labels

I can not print any shipping labels, for delivery to the US. I can only print shipping labels for delivery in Canada. Not a good thing. Are there any updates on the technical issues Canada Post is having? Thanks

Weird - Friday Payout. Anyone else?

I got a "Scheduled Payout" sent today on Friday. My schedule is weekly on Tuesdays so this is weird and random. Anyone else have his happen?

Coupon code not working in French page

Anyone having this issue?

I lost my TRS status for the first time since 25 years ;-)

It happened today. I sold only 95 items internationally, instead of 100 required. A strange feeling... I have immediately changed my handling time from 1 to 2 days - at least I will save some money on gas

Bad Feedback on a Cancelled Order – Anyone Else Experienced This?

Hi all, I just experienced something odd and a bit frustrating. A customer placed an order, then asked to cancel just a few minutes later. We agreed, and of course, didn’t ship anything. A few days later, the same buyer left negative feedback saying ...

How to reprint a UPS shipping label

Hello! I would like to have the simple method to reprint a UPS waybill. For example, I couldn't print the waybill because of a technical problem with the printer, and I don't want to buy a new UPS label. There must be a place on eBay to reprint a shi...

What is the process for return requests when buyer doesn't like the item?

What is the process for return requests when buyer doesn't like the item? I knew this would happen. She ordered 2 of the same item and I emailed her a few times and she never responded and so I mailed both out to her. Both were delivered Jun 30 to Ut...